COMMUNICATIONS

Importance of Remaining Responsive

Airbnb encourage guests to contact multiple hosts. You are likely not the only host being contacted about a potential guest’s booking. Being the first to respond will give you a definitive head-start on winning the booking with all other things being equal.

The easiest way to ensure you’re notified of reservation requests immediately as they come though is to download the Airbnb app for your phone:

You can also enable push notifications via SMS to your phone. You’ll receive an SMS alert every time a new booking request is received for your place.

To enable push notifications and text messages:

  1. Login to Airbnb
  2. Click on your account profile photo in the top right corner
  3. Click Account Settings
  4. Select Notifications
  5. Tick Push notifications and Text messages in the Messages box

Want to get a head-start on your competition by responding instantly to booking requests? Explore guest communication services able to assist:

Download the Importance of Remaining Responsive cheat-sheet in...

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OTHER ARTICLES IN THIS SECTION:

Private Messaging on Airbnb
Responding to Booking Inquiries and Reservation Requests
Sending Guests a Special Offer
Handling Requests for Discounts
After the Reservation is Confirmed
Communications During a Guest's Stay
Altering an Existing Reservation
Communicating After the Stay