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Listings >> Guest Communications

Aidey

24/7 multichannel Guest Communication services. The perfect solution for Airbnb hosts!
  • Website
  • Email
    • 24/7 Concierge Services
    • Client Account Management
    • Guest Communications
    • Guest Experiences
    • Guest Screening

    Our team will handle all booking requests and alterations, guest communications, inquiries, and more. All inquiries are answered normally in less than 15 minutes through email, phone, or directly on the channel. We will manage your Airbnb, Booking.com, Homeaway, or other online listings 24/07 and will offer a dedicated phone number for your guests.

    PRE BOOKING INQUIRIES

    From the moment you receive an inquiry, our 24/07 Virtual Reception Team is there to take care of your future guests, providing quick and professional responses to improve your conversion rates, prevent unnecessary order cancellations and make your guest’s stay better.

    MULTI-CALENDAR MANAGEMENT

    Our Virtual Reception Team will manage your bookings based on your guidelines and policies and increase your property’s booking rates through fast responses and professional service.

    GUEST CONCIERGE SERVICES

    Your Airbnb Virtual Assistants will improve your guests’ stay by providing various recommendations and useful info based on your protocols, preferences, and preferred suppliers.

    REVIEW MONITORING

    Increase your revenue per unit and your price per booking by getting better reviews from your guests.

    Areas Serviced:

    Our team will handle all booking requests and alterations, guest communications, inquiries, and more. All inquiries are answered normally in less than 15 minutes through email, phone, or directly on the channel. We will manage your Airbnb, Booking.com, Homeaway, or other online listings 24/07 and will offer a dedicated phone number for your guests.

    Flo Rushworth
    Flo Rushworth
    1 Review
    5
    19 Jun, 2020

    Reliable and Efficient Customer Support

    We’re consistently impressed by the dedication and the hands-on effort of the team to help our clients and address their concerns. We share the same values and their involvement has been critical in helping us grow our business.

    Useful 0
    Dianne Morgan
    Dianne Morgan
    1 Review
    5
    16 Jun, 2020

    Great results and decent pricing

    We needed a company that could take over our customer service responsibilities and increases our customer satisfaction rate. We made the right choice of choosing Aidey as our partner in delivering world-class customer support. Our satisfaction rate improved a lot and it’s really cost-effective.

    Useful 0
    Ram
    Ram
    1 Review
    5
    16 Jun, 2020

    Customer Support for SaaS

    Our company needed customer support with experience in using SaaS tools and Aidey was able to provide us highly skilled individuals suited for our business. They offer 24/7 phone, email and chat support which was perfect for us since we receive inquiries from different countries.

    Useful 0
    See all of Aidey's reviews on

    4 out of 5

    43 reviews

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    Podlifter is an independent service and is not affiliated with Airbnb or any of it’s subsidiaries.

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