Smartbnb

We are building the future for short-term rentals.
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    • What is Smartbnb?
    Smartbnb is the property management solution that centralizes all your properties in one convenient dashboard and automates communication with guests, yet sounds totally human. Trusted by the owners of and managers of 167,818+ properties in 140+ countries.

    Benefits:

    • Win more bookings by offering an excellent experience to your guests.
    • Get more and better reviews by automating the process.
    • Respond to guests’ questions instantly without moving a finger.
    • Win your time from routine by automating team management tasks.
    • Forget about double bookings and other cross-platform issues.

    Features:

    • Messages automation. Our AI will recognize guests’ questions and answer them on your behalf. We’ll cover the whole journey from pre-booking questions to a “thank you, come again” note. Your guests will never guess they were texting with a robot thanks to a magnitude of templates, customization options, and your canned responses.
    • Reviews automation. We will submit your guest review at the right time based on the star rating you want to assign. We will remind the guest to leave their review if they haven’t done so.
    • Team management. Assign tasks to your cleaners and assistants, and send reminders by email or SMS. There’s no room for human error – all communication will be accurate and timely.
    • Synchronize your reservations. View all your Airbnb and Vrbo bookings in one dashboard. Double-bookings are technically impossible now.
    • Single unified inbox. See and manage all your messages from Airbnb and Vrbo in one window. Keep the communication history of returning guests

    Pricing Description
    Pay a flat fee each month for only those listings that have earned you revenue. Starting at $18 for up to 2 properties. No other fees, cancel anytime.

    4
    18 Jul, 2024

    Almost Perfect, Just Fix the Live Chat!

    I've been using Hospitable service for half a year now, and it's been almost everything I hoped for, plus some unexpected perks. The desktop UI/UX is awesome but the mobile app.... not so much! The chat window is a real pain point. I believe many of us users feel that not just me. Their town hall meetings are a highlight for me as I’ve attended almost every time since I signed up. I’ve been attending town halls so regularly that I can remember folks like Miles, Andrew, Emily, and last but not least, the funny PC! Besides that, the customer service staff are super friendly and incredibly helpful. You can feel the positive company culture through them. And the cherry on top? They’re integrating with Agoda soon!!!! Something I’ve been hoping for day and night. Also, even the unexpected AI integrations have been a game-changer, saving us a ton of time! Now, the downside. Customer service can be slow... 95% of the time, you’re waiting longer than you’d like. Faster responses mean paying for an upgrade. In my opinion, live chat should be free for all users. It’s a basic service that should be available anytime, anywhere. If they fix this, Hospitable will be second to none imo. One more thing... owner statement is another feature I need the most, and I'm happy to see them rolling it out in a month. It was the main issue when I first switched from Uplisting. I would like to give 4.5 stars, but Trustpilot doesn’t allow half-stars, so it’s 4 stars for now. Wish them all the best and keep up the good work! Cheers 🙂

    5
    2 Jul, 2024

    A million times yes!

    A million times yes!! We were with Guesty for years, also tried other more complicated platforms.Hospitable is very user friendly, easy on the eyes, and so helpful. Lots of great features but best of all, not one double booking or calendar issue since we started with them! We are lifetime users.

    4.2 out of 5

    4.2487 reviews
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