Vacation rental hosts no longer need to wait on guests who arrive late, stop for dinner enroute, or have a flat tire. No need to take time off work, or beg friends and family to handle the key exchange with their guest.
Check-in your keys: Sign up for your free trial and visit your most convenient Keycafe location. You will be prompted to put a Keycafe tracking fob on your keys and check your keys into our SmartBox.
Give access to your guests: Sit back and relax. You can use your Keycafe account anytime to share access to your keys with guests, colleagues and friends.
Guests receive their credentials: Your guests will receive an email or sms with the Keycafe location, operating hours and a code to retrieve your keys at their leisure.
Track your keys: Have peace of mind knowing when your cleaner departs or your guest arrives. You will receive notifications to follow your keys from wherever you are.
Keycafe lets you directly integrate your Airbnb account. When you get a booking through Airbnb, Keycafe will automatically send your guest their key access.
Your guest is assisted every step of the way. They receive a detailed communication of how to pick up the keys, other optional notifications such as reminders to return the keys, as well as have access to our 24/7 support team.
bin left open and other agent put the key back
Customer service is great but getting used to the key Cafe app is a little confusing.
Chienpei is very helpful and knowledgable Always has solutions to my queries.