H&R Block Tax Accountants
Online, in an office, or at home. With H&R Block, you’re never on your own.
Whether it’s allowing you to file taxes how and where you want, offering refund and payment options that fit your needs, or helping you with your finances, you’ve got a tax partner you can trust:
- File in an Office
- Virtual Tax Prep
- File Online
- File Using Software
In addition to offering you multiple ways to file taxes, we also offer multiple ways to get your refund and pay for your services. Whether it’s an H&R Block Emerald Prepaid Mastercard® that enables you to load your refund directly on it, or the ability to pay for tax prep services from your refund after services are complete, Block offers refund and payment options that work for you.
No More...
I have been using HR Block Online to complete my tax returns since around 2005. I specifically used HR Block Online and paid for the Premium Federal and State options because I had sold some stocks that I hold (retail investing), and I wanted to prepare and file my tax returns myself, at my convenience. I completed the Federal return without issue and moved on to one of my 2 state returns since I work outside of the state in which I reside, but the system would not allow me to complete my state returns and said that I needed someone from HR Block to review and complete my returns for me without much of an explanation as to why. I had to pay an additional $90 for this service. After waiting for someone else to review and complete my returns, I was surprised with yet another bill for even more money than I had already paid. My tax prep fees went from about $70 (self prep and file), to $171 ("Tax pro" review), to over $210 ("tax pro" fees). This will be the last time I use HR Block to file my tax returns.

Do not believe the referral hype!
I referred my fiancé because I was given an advertisement by H&R Block in Brunswick, Maryland. That stated that I could receive a referral fee up to $300. This is a flat out lie. There are no other words to explain it other then do not believe the advertisements. Also their fees each year significantly jump higher and higher. You’re better off doing you own taxes. However, if you or anyone you know has a CPA stick with them.

Misleading marketing messages
Worst customer service and misleading marketing practices. The extended download service is a sham. There is no easy way to find it on their website, except only when adding to your shopping cart. It claims to allow downloading software over extended period on any devices, but when you eventually give up on not being able to find it in your account and call them for customer support, you deal with incompetent customer service staff who will tell you that "all devices" only means the type of device you downloaded it in the first place. Frustrating
