Online, in an office, or at home. With H&R Block, you’re never on your own.
Whether it’s allowing you to file taxes how and where you want, offering refund and payment options that fit your needs, or helping you with your finances, you’ve got a tax partner you can trust:
- File in an Office
- Virtual Tax Prep
- File Online
- File Using Software
In addition to offering you multiple ways to file taxes, we also offer multiple ways to get your refund and pay for your services. Whether it’s an H&R Block Emerald Prepaid Mastercard® that enables you to load your refund directly on it, or the ability to pay for tax prep services from your refund after services are complete, Block offers refund and payment options that work for you.
I have been a customer with HR for the past 6 years.. For the past 2 years, doing it online with a tax pro review. I will never use them again. I completed my tax return and selected Pro Review. Well, the pro came back and said it all looks good, but right now it is in a hung state of "Your tax professional is still reviewing your return". According to the "PRO", i need to talk to support because there must be something wrong as he cant release it. No, the PRO wont try to fix it, i have to. So after 3 days of waiting on hold and getting disconnected after waiting over an hour each time i call, I am still hung and will now do my taxes in Turbo Tax or something. I am most likely out the money HR Block charged me, but i cant wait any longer to be able to get my taxes fixed. Dont know how good their support is since I CANT EVEN GET ON THE PHONE WITH THEM!!!!!!!!!
First of all, my filing was supposed to free but in the end I was charged 24.99. I would have walked away and chose a different site but - I had spent so much time this year than all of the years past. H&R's new programming has glitches that denies credits and the online customer service is non-existent. Not next year. BYE BYE H&R enjoy my $25 bucks !!!!!
H&R Block phone support is non-existent. I have already waited a couple of hours on two phone calls without ever being connected to an agent. Their chat support is also worthless because they make you change your internet provider to Bing before you can connect to chat. All I need is an activation code for e-filing. I won't ever use H&R Block again!