ADT Pulse

Gain more control over your home – even if you’re away

The ADT Pulse system combines home security with automation features that let you manage, monitor and modify your home from almost anywhere. You can arm and disarm your home’s security system, display video monitoring, control temperature and lights, receive alerts and custom notifications, as well as lock and unlock doors – all remotely through the ADT Pulse online portal, or the ADT Pulse app for smartphones and tablets. The ADT Pulse system also includes an interactive, in-home, Wi-Fi-enabled touchscreen that’s easy to use anywhere in your home. ADT Pulse systems are available for business customers who want greater control of their security and automation features.

  • Remote Arm & Disarm: Turn your home alarm on or off from virtually anywhere and keep your home safe while you’re away.
  • Remote Lock & Unlock: Remotely lock or unlock your doors, and never worry about leaving your garage door open again. Close it from virtually anywhere with ADT Pulse.
  • Live Video Feed: Watch live video on your mobile devices and check in on your home, family and pets remotely.
  • Home Automation Control: Gain the freedom to control your home from virtually anywhere.

Set Up Custom Alerts and Notifications: If any of your smoke, carbon monoxide, door/window or motion sensors are triggered, you can set up Pulse to send you an immediate alert on your mobile devices. We also monitor your sensors 24/7 so we can notify first responders if there’s a threat or emergency at your home.

Your Phone Is Your ADT Thermostat Control: With your ADT Thermostat integrated into ADT Pulse, you can set up schedules to automatically adjust your home’s temperature when you’re home or away, make sure your pets are comfortable, and even get alerts if your home’s temperature changes unexpectedly.

Make Alexa Your Personal Security Assistant:Use voice commands to perform numerous functions, ask Alexa to arm or disarm your system, and control your lights, locks and garage door.

Turn Your Home into a Smart Home: Installing smart LED light bulbs and smart plugs and switches lets you connect your lights and small appliances to the ADT Pulse app. This gives you an exceptional level of convenience and control of your home, especially when you’re away. Set up automated schedules, make sure you turned off all your appliances when you left, and never again arrive to a dark home.

Get Professional System Installation and Integration: Our highly trained, certified technicians will professionally install each piece of equipment and integrate them into your Pulse app. Then they’ll test your system to ensure it’s working properly, and help guide you through how it works so you’ll be ready to use your system from day one.

Products that Work with ADT Pulse

  • Lights: Control your lights from almost anywhere, including dimming.
  • Thermostats: Adjust and schedule your thermostat remotely.
  • Garage Door: Open, close and monitor your garage door from anywhere.
  • Doorbell Camera: See, hear and speak to anyone at your door.
  • Smart Plugs and Switches: Transform your lighting, electronics and small appliances into smart devices you can control remotely.
  • Cameras: View live video from any of your cameras or watch clips of triggered events.
  • Doors/Locks: Lock and unlock smart locks from your phone.
  • CO and Fire Sensors: Get immediate alerts on your smartphone if one of your sensors is triggered.
  • Flood Sensors: Monitor for water leaks in your home and get alerts if one is detected.
  • Window & Door Sensors: Set up automatic alerts if someone triggers a window or door sensor, then check via your cameras to see who it is.

Poor Product and Worse Service

For no good reason, our alarm sounded twice in the past 24 hours, most recently at 3:30 am. When I called ADT, they connected me with someone from India who could not diagnose the problem and took 15 minutes to explain how to stop the alarm. Then they assigned me a technician, who tried to walk me through a DIY solution that did not work. For a service fee, ADT will come to my house to fix the problem but is unavailable for a week. Meanwhile we suffer all the alarm outburst while we wait. Along the way, they tried to sell me (for over $400) an upgrade to their 1990 technology. So they want consumers to pay to upgrade their outmoded technology. This is what happens when MBAs run a business -- they milk out every last dime and screw the consumer. Never do business with ADT!

I Have been with ADT For 20 years and…

I Have been with ADT For 20 years and they are charging monthly for a system that has not worked in over a year!! I called them again and they want to charge me a trip charge for a system that isn't working DO BETTER ADT IM GOING TO FILE A COMPLAINT ON EVERYTHING I CAN FIND I want to give 0 stars

ADT Business is HORRIBLE!!!!

ADT Business is HORRIBLE! Customer service is rude and useless. It is almost impossible to even get a technician scheduled to come out and repair our system and cameras that are down. Worst company I have ever dealt with! Buyer beware!!!