Keys4U Locksmith Services
Beware of false parts pricing
Hired the locksmith to fix a balcony door that would not open. Credit to the locksmith as he managed to open the door when a previous locksmith could not. However, the locksmith proposed changing the broken lock mechanism for £700 (incl labour). Per the locksmith, the rationale for the high repair cost was the part alone cost £588. He justified the pricing by showing me a picture of a similar lock mechanism on his phone. As I don't think our patio door is worth more that £1K, googled the brand of the door and found that the part cost was £120 inclusive of VAT, not £588. So although the service was good, self due diligence is prudent before going forward with any proposed expensive repairs with this company. And beware when the locksmith starts off with, "you can claim the costs on your house insurance". The comment indicated that I should expect a high bill. Although it is true you can claim lock costs on house insurances, the claim will adversely impact your house insurance premiums in the future
Useful 0
Ripped off
Quoted cost was half what I was charged as this was 'more complicated' so they charged me more. Replacement lock cost was ridiculous. Went to a proper locksmith who provided an excellent service
Useful 0
An appalling experience
An appalling experience. I paid an exorbitant amount of money to have a door fixed. The issue was still there the next time the door was used. This all ought to be covered under their warranty but it seems their dishonest locksmith is now claiming it was a different issue. I have video evidence that the door is the same issue and have reported them to the trading standards.
Useful 0
1102 reviews
