As purely online platforms, Airbnb and its competitors can leverage tech to scale quickly even in a rapidly growing market. But they do not build the accommodations they list, they don’t furnish them, they don’t manage them, they don’t provide guest communications, they don’t clean them. So other companies must handle these other core functions to ensure that travelers have a satisfactory vacation rental experience.
You may ask which factor most affects customer satisfaction? In our experience, it is the condition of the accommodation when the guest first arrives. No matter how attractive the online listing may appear to guests, or how easily they can book those rooms, unless they are satisfied when they enter and use the rooms, their overall experience will be negative.
That’s where we at HouseCare excel: To ensure that guests are happy with their accommodations, we focus on, and specialize in, the most foundational user experience component: the clean room.
Reasons to Choose Us
- Over 1700 Properties Cleaned: Our staff are experienced experts, when it comes to short-term rental housing. We’re proudly trusted by many of Japan’s biggest Airbnb management companies.
- Automatic Cleaning Reservations: Our platform allows you to integrate your listing calendar to our system, and reserve automatic cleanings. No more headaches about forgetting to book cleanings!
- Guest Amenity Stock and Refills: We’ll take the refills and replacements from whatever stock is available in your house. If there is no stock left, the cleaners will buy from a nearby store.
- Reserve Online: From registering properties to automating your cleaning, everything can be done on our platform.
- Managers Check Every Cleaning: Our managers help the cleaners by reviewing before and after photos of the cleanings and communicating with cleaners in real time.
- Trash Pickup: If you don’t have a 24 hours trash room in your apartment, we can help take care of trash for you.
- Apartment Building Plan: Are you renting out your entire apartment building? Contact us to hear about our Apartment Plan.
- Book a Cleaning for Today or Tomorrow: Once you’ve registered a property, we can match you with a cleaner for a cleaning even within 24 hours.
- 3 years of experience: Thanks to the support of our amazing customers and cleaners, we’ve been in business for over three years.
How it Works
- Add Properties: Fill in information about your properties, such as address, number of rooms, and how to get in.
- Reserve: Choose a date, time and the rooms to clean. You can get a cleaning tomorrow if you book by 17:00 (5PM).
- Start: You’re all set! We’ll add you in a Line group per property so you can see your home get cleaned in real time.