- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Guest Checkout
- Guest Communications
- Guest Screening
- Linen Laundering Services
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Property Setup
- Shopping & Restocking
- Welcome Gifts & Offerings
- Writing Guest Reviews
Citysleepz is your licensed and local Short-Term & Executive Rental Property Management company working with all major sites including Airbnb, Booking.com, Expedia and tripadvisor to maximise your income. Our full suite of services make listing and managing your property completely hassle-free and ensures an incredible experience for you and your guests. We are a boutique company that provides personalised service where you’ll deal direct with the owners.
As part of our commitment to ensure that you have complete Peace of Mind when using our services – we’re fully licensed and insured (refer to our blog on the future legality of Airbnb in NSW to discover what this means to you).
- Double Income: With a short term let you can regularly generate between 52%-96% more income compared with a long term lease. Learn more >
- Hassle-Free: We manage your property, listing and guests making renting on Airbnb hassle-free. Learn more >
- Peace of Mind: Our experience and processes ensure that you and your guests have Peace of Mind when using our services. Learn more >
- Flexible Use: We cater to your schedule, completely. You choose when you rent your property and when you don’t.
All the Help Under One Roof
Whether you’re a property investor looking to maximize the returns on your investment, or just want to cover the cost of your holiday or business trip, we’re here to help you with all of your needs.
Our full suite of services covering Airbnb Property Management, Guest Concierge and Cleaning across Sydney and Brisbane will help ensure that you gain the benefits of the short-term letting industry without needing to be responsible for the time consuming tasks.
- Listing Creation: We create the Airbnb listing and organize professional photography making sure that your property stands out from the crowd.
- Listing Management: We manage the listing and calendar ensuring that your property is always available to suitable guests. This includes guest reviews following departure.
- Pricing Optimization: Our dynamic pricing optimizes the nightly rate based on the neighborhood, seasonality and local demand ensuring maximum nightly rates and occupancy.
- Guest Screening and Communications: We screen and select all guests against a pre-agreed criteria and promptly manage all communications prior, during and after each booking.
- Guest Meet and Greet: Our greeters are punctual and are always there to meet your guests equipped with a friendly smile and local knowledge.
- Maintenance and Repairs: We can help coordinate all minor and major maintenance requirements.
- Check Out and Inspection: We meet your guests at the end of their stay to get first hand feedback and to ensure that your property is still in great condition.
- Professional Cleaning and Linen: Our cleaners love making sure that your property is in tip top condition for every guest. We even provide linen as part of our services.
- Restock and Shopping: Depending on your needs we can restock a variety of bathroom, kitchen and laundry consumables to ensure that your guests have the things that they need. If you have further shopping needs, we can help with these too.
How It Works
We know that your time is precious so we’ve designed the process to make it as pain free for you as possible. After all, we are all about making life simple.
- Initial Talk: We get a good understanding of your requirements and you get a better understanding of our services. From here we’ll be able to provide you with an initial assessment of your property’s potential rental value.
- Home Visit: We will answer all of your questions, get a better assessment of your property’s potential rental value, go through the valuation range and discuss all the items that enable us to optimally list your property on Airbnb.
- Getting Ready: Here you will have signed the Management Agreement and we’ll be working towards ensuring that you have everything that you need for your property to be listed on Airbnb.
- Onboarding Your Property: We will arrange for photography and ensure that we capture the best features of your property. We will draft the Airbnb Listing for you to review, agree the date that the listing will go live and carry out a full inspection and inventory before your first guests arrive.
- Sit Back and Relax: From here you get to sit back and relax and enjoy all the benefits of a Citysleepz professionally managed short-term property let.