AirKeeper
- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Guest Communications
- Guest Screening
- Investment Support Services
- Linen Laundering Services
- Listing Creation
- Listing SEO
- Local Area Guidebooks
- Market & Investment Data
- Marketing & Advertising
- Photography
- Price Optimization
- Property Maintenance Services
- Property Setup
- Shopping & Restocking
- Vacation Rental Consulting
- Welcome Gifts & Offerings
- Writing Guest Reviews
We transform your property into a five-star Holiday and Corporate Rental. Make all the extra income the short term rental market can offer you without lifting a finger. From set up to finding clients and cleaning your property we do it all for you.
- We regularly check your property to make sure it is always guest ready
- We professionally photograph and list your property on multiple platforms
- We support your guests 24 hours, to give them the ultimate experience
- We supply your guest with 5-star hotel amenities and linen
- We Manage the cleaning and maintenance of your property
At AirKeeper we like to keep things simple. We focus on creating the highest possible revenue for our clients and give them peace of mind by creating unforgettable holidays for their guests. By breathing new life into Australia’s short term rental market, AirKeeper is revolutionising the way property is being rented out.
Property Management in 3 Simple Steps:
- Get A Revenue Estimation: Tell us about your property. Within 24 hours you will receive a rental appraisal and revenue projection.
- Get Your Property Ready: Together we will create a unique service plan that meets your needs.
- Get Ready For Hosting: Guests are now ready to book your property. Sit back, relax and watch the money roll in.
Full Property Management
Our Full Management Service is the go-to business when you want peace of mind with your property, when you want increased revenue, and when you want your guests to feel really special and have all their needs met.
- Complete Service: We offer a complete Management service for your property – and that means your home, your guests, and you! We aim to maximise your profits by providing an impeccable level of care for your guests – and your home – time after time. Short term rental management requires expert, comprehensive service.
- Dedicated Case Manager: We value you as a client. We want your experience with us to be outstanding in every way. That’s why we appoint a Case Manager to look after you – to be there for you at all times. Short term rental management requires highly skilled people and we have a great team.
- Photography: Perfect photographs are an absolute must to make your listing pop! Your success is our success, and we go the extra mile to ensure that we take the most eye-catching and focused photos for your listing. And it’s not just about the photographer. It’s a team effort!
- Listing Creation: In the world of the short term rental market your listing is the key. It’s the first thing potential clients see when they’re browsing in your area. Even if your property is a show home, with all the bells and whistles, like a pool, spa, sauna and electronic everything.
- House Manual: Our Management Service provides you with a personally crafted and professionally designed Guest Information Manual, tailored to your home and your neighbourhood. We sit this on a coffee table, or somewhere prominent.
- Price Optimization: How do we achieve the highest nightly rate for you? Well, for starters, our full management service uses software that susses out the supply and demand of bookings in your area – for homes that are like yours and with the same ratings as your home.
- Guest communication: The driving force behind our success is guest communication. When your guests feel supported, cared for and pampered always, you’re almost assured of 5-star reviews. We will always go the extra mile to surpass all guest expectations.
- Maintenance Support: Your home should always look in tip top condition and any items needing maintenance must be handled immediately, to keep your home in good repair, and keep your guests relaxed and happy. So, you can rest assured that we are always there for you.
- Cleaning and Linen: Your home should always look in tip top condition and any items needing maintenance must be handled immediately, to keep your home in good repair, and keep your guests relaxed and happy. So, you can rest assured that we are always there for you.
Cleaning & Linen
No commitments. No contracts. Pay as you go service. Professional Cleaning – Linen Supply – Restocking Essentials. Learn More >
Styling & Furnishing
Everything needed to get your property listed in 7 days. Premium design, affordable all-inclusive prices. Home Setup Package from $7,999. Learn More >
We Earn You More
Our analysts use a pricing algorithm to optimize the yield from your Airkeeper listing. Make more money from your property!
Avoid Avoid Avoid
One of the most unethical companies I have encountered which is evident with the high turn of staff they can’t keep.
Horrible customer service, poor maintenance
Horrible customer service and poor management. We arrived at the property and walked up the front stairs which we all almost fell down because the steps were very loose. Then we went to turn the only air conditioner on in the property, but found it to be completely filled with thick dust and all sorts of coloured mould, and a lot of it. The air coming out was smelly. The aircon looked like it hasn’t been cleaned in many years!! Then we went to the bbq area which was filthy. Burned bits all over it, covered in old oil, and a puddle of oil under the bbq. (Even though they threatened us with a cleaning fee if the bbq is dirty) When we asked airkeeper to send an air conditioning technician to clean the air con, they refused and instead sent a regular cleaner for the next day. Cleaner arrived over 2 hours late so we couldn’t wait any longer and left the key in the lockbox for them. When we returned we found the lockbox wide open with the key inside, for anyone to take and have access to our belongings. Hopeless customer service where they act like they are nice and helpful but the results are rubbish and a complete waste of time and money. I won’t be staying at any properties run by air keeper again.
AVOID
Good property, let down by really poor management with poor communication when things went wrong. Firstly they communicate to booking.com that my payment details were not valid AFTER charging for the property, the power went out after a storm and it took them 6hrs to get back to me with where I could find the fuse box to turn if back on, 14hrs without hot water, which once they finally got back to me after many phone calls was a simple press of a button to turn back on, easily and quickly fixed by someone who knows the property, which they clearly don't. I feel sorry for the property owners as this ends up reflecting back on the property as I would recommend AVOIDING any properties managed by AirKeeper at all costs.