Brinks Home Security is one of the most widely recognized brands. Our security systems are simple, affordable, personalized, and reliable. You can depend on around the clock professional alarm monitoring while benefiting from our award-winning customer care through phone, text, or chat.
Job 700841818 was scheduled for Aug 3rd from 1:00pm - 5:00pm for a thermostat, and smoke detector install. After waiting almost 5hrs,The technician did not have the professional curtiousy to call until 5:50pm, advising he would arrive in approximately 20 minutes. The technician arrived 1 hour and 30 min late without the appropriate equipment to complete the install. Terrible customer service and experience.
Was told update was no cost to me, invoice was left and saying I customer owed $65 for a battery. Must be an dang good battery.
I made an appointment twice to have a door cam Installed. I took two days off from work. Tech never showed up or called. Can't afford to take off work again. Usually you guys are on point but this was very disappointing