BnBird Homes
24hr Check-In
Airport Pickup- Bedding Products
- Booking Site
Calendar Syncing- Channel Management
Cleaning & Housekeeping- Consulting Services
Copywriting Services
Corporate Stays- Guest Check-Out
Guest Communications
Home Styling Services- Home Supplies & Amenities
House Manuals
Laws & Regulations
Linen Laundering Services- Listing Creation
Listing SEO- Local Area Guidebooks
Luggage Storage Solutions- Marketing & Advertising
- Media & Research
Payment Services
Photography
Price Optimization
Property Inspections- Property Maintenance Services
- Rental Assistance
- sync
- Tax & Accounting
- Temperature Control
- Transportation Services
- Vacation Rental Consulting
Welcome Gifts & Offerings
Writing Guest Reviews
Never book Apartment throug them
We booked an apartment through booking.com for 5 weeks for December 2022. The condition was dreadful with mold wet floors, blood stained bed, dirty oven lacking g basic appliances etc..wecomplained to bnbird who sent cleaners but we had to do the cleaning ourselves. We asked for refund as we lost over 7 days waiting for action. They have managed to alter our review on booking.com . When you look at the apartment review our review flashes past and you cannot read it. I would not recommend this company to manage any property of mine or rent from them.
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Bad experience in Lisbon
We found one accommodation in lisbon, managed by BnBird Homes agency, in a deplorable condition, with stains on the linens, insects present throughout, and an unbearable sewer odor. The photos displayed on the website were excessively embellished, which led to confusion as they did not correspond in any way to reality. Although the BnBird Homes agency, responsible for this rental, sent cleaning agents, we had already done a significant portion of the cleaning ourselves because we had no other choice, given our three children. Despite our efforts, the accommodation remained unacceptable even after cleaning. We requested a full refund, supported by Booking, in order to leave the property as soon as possible, but this request was categorically denied. The agency only agreed to refund the 80 euros cleaning fee, which is a small fraction of the total amount of 1449 euros we had paid. To this day, we have received nothing. This experience with BnBird Homes agency has greatly impacted our family vacation and left us profoundly disappointed. We strongly advise avoiding accommodations managed by this agency, especially this one. You can also perform an online search to find numerous negative reviews about them.
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10 out of 10
Thank you for the great service Bnbird! We really appreciate your services during our stay! The transfer from the airport to our apartment was waiting for us at the airport, our host was always very responsive and helpful, she always responded on all our requests (even at night when we lost the keys) and the apartment itself was just more than we could wish for! 10 out of 10!
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27 reviews
