Zens
- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Guest Checkout
- Guest Communications
- Guest Screening
- Key Exchange
- Linen Laundering Services
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Photography
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Property Setup
- Shopping & Restocking
- Welcome Gifts & Offerings
- Writing Guest Reviews
We are passionate about making Japan a better place by increasing the amount of face to face interactions between people from overseas and Japanese locals through Airbnb.
Airbnb may be the solution for you if…
- Your rental income is decreasing and you’re worried about the loans
- You want to generate revenue with your spare rooms / properties, but you’re not sure how
- You want to host and interact with people from all over the world
Airbnb is a community marketplace where guests can book spaces from hosts, connecting people who have free space with those who are looking for a place to stay.
Airbnb reimburses the hosts for covered property damage made by guests up to 80,000,000 Yen.
There are about 3000 Airbnb listings in Japan, of which, approximately 2000 are in Tokyo. Airbnb has huge potential to grow in Japan as the Japanese government has recently passed a law encouraging people to have guests at their property without a hotel license in anticipation of the Tokyo Olympics in 2020.
Our Services
We understand many property owners cannot manage their property on Airbnb due to a variety of reasons. We are here to help! We provide the following services:
- Airbnb Listing & Welcome Guides: We create a welcome guide for your guests that contains directions to your listing, check-in procedures, house rules, recommended places, how to use equipment or appliances on your property, and any other special instructions.
- Photographing Properties: We take high-quality photos of your property and the surrounding area to include on the Airbnb page making your listing more appealing to prospective guests.
- Airbnb Account Creation and Management: We help you create an Airbnb account that we can use to list your property.
- Booking & Inquiry Management: We answer all inquiries quickly to get you more bookings. We also communicate with guests to provide them with the best experience.
- Screening Potential Guests: We reduce the risk of an unpleasant experience for you and guests. We can carefully select the guests in accordance with your preferences.
- Price Optimization: We dynamically adjust the daily price of your property listing based on seasonal availability, demand, and booking trends to maximize your monthly revenue and occupancy rates.
- Guest Support: Our support team is available by phone and email to support guests during their stay. From help finding the property to how to use a coin locker at a train station, we strive to help streamline the experience once the guests have arrived in Japan.
- Lockbox Key Exchange: We provide a secure lockbox solution for managing key exchange allowing for a convenient check-in and check-out for guests.
- Cleaning & Laundry Services: We clean your property and linen after guests’s checkout. We can also restock consumable items for you, such as toilet paper and shampoo. We charge between 1000 to 4000 yen monthly depending on the size of the space.
- Monthly Income Report: We generate an income report for each listing every month listing revenue and expenses. It’s shared online through Google Sheets so you can have access to your data when it’s convenient for you.
- Emergency Contact: We can serve as an emergency contact and can respond to situations that require immediate attention at your property should they arise.
Design & Renovation Services
Our architect Shinsuke Yokoyama and metal worker Kodai Kawai work together to make your listing really stand out. We can create a customized design plan, build unique furniture or buy/setup IKEA furniture for your space. Price is dependent upon your project budget and needs so please ask us for more information. Our services include:
- Interior Design: We design beautiful interiors for your home based on your needs, personality and budget
- Renovation: We renovate your home and make custom furniture for you
- Shopping at IKEA: We buy furniture and kitchen material at IKEA on your behalf
- Assembling IKEA furniture: We assemble IKEA furniture and place it in your home