White Spider Rental Concierge
24/7 Concierge Services
24hr Check-In
Cleaning & Housekeeping
Client Account Management
Copywriting Services
Furnishing Services & Products
Guest Checkout
Guest Communications
Guest Screening
Home Styling Services
Key Exchange
Linen Laundering Services
Listing Creation
Listing SEO
Marketing & Advertising
Photography
Price Optimization
Property Inspections
Property Maintenance Services
Property Setup
Shopping & Restocking
Welcome Gifts & Offerings
Writing Guest Reviews
Today’s hot Airbnb rental industry has left rental property owners wondering how they can benefit from the extra income of Airbnb while managing the overwhelming tasks that go along with it. Cleaning, booking, greeting guests, emergency services and even just guest communication can be overwhelming for a rental property owner. Thankfully, White Spider is here to help in Portland and Bend, New Orleans, Palm Springs, and Columbus, Ohio.
With stellar credentials, White Spider offers expert Airbnb management service; a perfect solution for anyone with an Airbnb rental and limited time to manage it. We’ll manage every aspect of your Airbnb rental: bookings, cleaning, emergency services, reviews, and home supply replenishment. We have a full team on the ground, which sets us apart from our competition; We are local to the properties we represent, we know your home, and we manage your space like no remote-based company could hope to.
We have over a decade of experience in rental design and management- and our positive reviews show it. We know how to treat your guests as you would want them to be treated, and can take the reins as much or as little as you like. From house cleaning to staging between guests, we have you covered!
We also provide rental interior design services. Our interior designers are creative and versatile, and can help you create a unique, beautiful space that will get 5 star reviews.
Contact us in Bend, & Portland, Oregon, Columbus, Ohio, Palm Springs, California, or New Orleans, Louisiana to find out more about our services. Meet the White Spider team, and get some help with your Airbnb management – we look forward to meeting you!
They treat home-owners terribly
This review is as an OWNER, please STAY AWAY. Please go through the reviews here, most of the POSITIVE reviews are by guests, NOT home-owners. I understand the guests experience may have been different. This review is by an owner of the property, not the user. TL;DR This property/guest management company broke the written contract by failing to provide the listed service, partook in multiple verbal abuses towards their client, and consistent unwarranted slander towards my character. This has compelled me to file Civil lawsuit (pending) against this company. Longer version: I had a decent run with them for about half a year with few hiccups but I gave them benefit of the doubt. However, one day my hot-tub broke and this company took forever to resolve this issue. In addition, there was an expectation that I actively partake in resolving this and do most of the work. I do not pay 20% management fee for me to get involved hands-on with my properties. This took such a bad turn because of immatureness of their management and the absurdity of their unearned entitlement that exudes in their attitude and communication. Eventually, this lead them to break section #7 of the written contract and I decided to drop their management service pre-maturely. Furthermore, their legal advisor (in addition to the top-level management) seems like a bully straight out of a dingy high-school and it is impossible to have any grown-up business conversation with them without escalating the situation out of proportions. Of course, I did not want to let a business get away with abusing their clients, unwarrantedly libeling them, and breaking a written contract. I have decided to file a civil lawsuit against this company and report their practices to all relevant regulatory bodies in Portland. This is outlandish and unacceptable on the 21st century and I feel like somebody gotta do something about this.
