Vrbo

List with the world leader in vacation rentals

In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together.

Since then, we’ve grown into a global community of homeowners and travelers, with unique properties in 190 countries around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses and every kind of space in between.

Vrbo is part of HomeAway and the Expedia Group family of brands and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month.

  • Your rental, your way: Set your price, dates, rules, and more. We give you the tools to make sure you’re in control
  • 190 countries. Millions of travelers: Put your home in front of a global network of travelers looking for the perfect match
  • We’re here for you, 24/7: A dedicated support team is ready around the clock to make sure that everything runs smoothly

How it Works

  1. Set up your property: Explain what’s unique, show off with photos, and set the right price
  2. Get the perfect match: We’ll connect you with travelers from home and abroad
  3. Start earning: We’ll help you collect payment, deduct a commission, and send you the balance

See What You Could Earn >

My VRBO Tips (HomeAway Abritel)

VRBO/homeaway I'm both a guest user and I rent a home. 12 years. Here's a few tips from both sides of the fence... VRBO has grown, absorbed others, and generally got much better. Properties have got better too, but here are some obvious and not so obvious tips to find the best places. You want to find a great holiday experience ? Download the VRBO app to your phone. Then search with the general area you want to visit with the filters option. The filters shows you how many homes are in each selection you make, so play with them to cut down numbers then sort. I sort by reviews. My recommended filters 1. Premier host A good rental will have a conscientious and great host striving to keep his guests happy, the home well prepared. Premier host status is by VRBO invitation only. They must have great reviews and actively working well on vrbo. Why risk your holiday with anybody else? 2. Smoke detector checkbox. You want to sleep safe yes? A good host will certainly have diligently filled out his rental profile with lots of details to show this. if they actually don't have a detector what else is missing? or maybe they just forgot on the set up of theprofile ? But this vital safety info what else? 3. There's a COVID pandemic in progress. Planning a holiday is unpredictable. A good host can cover free cancellation. 30-day or even two weeks. It's not a big risk, people rarely cancel their holiday unless they really have to and nobody wants to cancel. Tick one or both these boxes in your search. Finally when you fall in love with the photographs, always read the reviews. If they are not nearly all glowing with praise and varied details or just short and very sweet, move on. Forgive the odd 1 star from someone who felt there was some dust behind the sofa or similar unlucky experience. And remember, there's no obligation for guest to even leave a review. People with families are busy people when they get back home they have no time. So review you from a busy mum with a baby is worth a lot. Recent reviews are worth more than older. Finally VRBO has an excellent map search which combines with filters so you can hop about on the map zoom in out. And one more thing, if you got a extra dog or child, to fit in, just ask and say why you think you will have a great holiday. We want you to have the best possible holiday experience, so we will always try and help.🙂

BEWARE

BEWARE - FRAUDULENT The apartment we booked was cancelled a few hours before we were due to land. The person emailed me directly saying that VRBO doesn't pay them the money but I could book directly with them by bank transfer. I kindly declined as clearly this was suspicious. I contacted VRBO online chat to report that the person asked for a direct bank transfer and I was asked If I was going to go ahead as this would resolve my complaint that I had no where to stay. The advisor didn't seem to understand or care that this was more than likely fraud. I then asked VRBO for support in finding another property as we were on route to the airport and no where to stay. I was told that I would receive an email with alternative properties and assistance. I RECEIVED NOTHING BACK AND THE PROPERTY THAT CANCELLED LAST MINUTE AND TRIED TO MAKE ME PAY BY BANK TRANSFER IS STILL ON THIER SITE. This company cares only about making money, customer service is non existent. Nice adverts, shocking service behind this mask. Sad time vrbo

Made a reservation but received no confirmation

I made a reservation for a unit over Christmas of this year, I have been a customer of VRBO for quite awhile. I did not receive a confirmation email for this reservation. The day after I made the reservation I checked my account and did not see any current reservation, the only reservation was for a trip we had taken in August of this year. I assumed I made a mistake and made another reservation for a different property as the original was no longer available. I did not receive a confirmation email for this reservation. The day after I made this second reservation I checked my account and no current reservation. I did not assume I made a mistake and called VRBO customer service to understand what was up. The first three calls got dropped and no return call even though they had asked for and recieved my callback number. The fourth CS rep got into my account and found I had two reservations, even though I could not see them nor had I received confirmation emails. The rep dug into my account and found the confirmation emails had bounced, even though I had received a confirmation email for a trip in August and was receiving other emails from VRBO. The CS rep escalated the issue to tech support since it looked like a technical problem. Today about a week and a half since my original call with VRBO CS I called them again as the reservation did not show in my account nor had I received a conf. email. Today's CS rep found out that tech support resent the confirmation email and it bounced and closed the ticket, I was not notified about the ticket closure. Do you see the logical problem, tech support gets a ticket about emails getting bounced sends an email out and guess what it gets bounced, they close the ticket even though the problem still exists. The intelligence of the tech support person who worked that ticket must be limited because all they did was verify there was a problem and took no actions that might resolve the issue. Keep in mind I get other emails from VRBO and my spam filter is set to accept any emails coming from VRBO.com. After explaining the steps taken by tech support the current CS person asked if I had another email account that I could use, I gave her a gmail account I rarely use but is active, the original email was not a gmail account. Today's CS person sends out a test email to the gmail account and it goes through fine, establishing the link between VRBO and my gmail account. When the CS person sends the conformation email to my gmail account guess what it bounces, the CS says the problem is with my email account and wants to hang up, I ask to talk to her supervisor as the issue was still not solved. I talk with the supervisor, after being on hold for over 30 minutes, and explain that just having a reservation is useless to me if I don't have the address, a means to get in or get in touch with the host. He says he will escalate it to tech support and include my phone number in case there are email issues, the first CS person told me tech support had no ability to make phone calls not surprising given the remote nature of tech service. It is unknown if I will get resolution of this issue prior to my trip, VRBO does not seem to understand that without location means or entry etc the reservation is of no use to me. If a VRBO rep reads this and wants to explore the issue the case number is 33914190, if you try an email and it bounces maybe call me my number is in my account.