Vivint
Verified User
Cameras go out often and if you want…
Cameras go out often and if you want someone to come out to resolve you have to pay. Warranty is only good for 90 days wish I would have went with a different company
Useful 0
Canceling is a pain
Canceling is a pain. I followed their process. They require an email to their documents email address. I did that on Feb 9, but they still charged my credit card in March. I disputed the charge. Vivint's reply to credit card company was my account was still active and the charge is valid. I called on 4/22/24. I was told the cancelation is pending even though everything was in order and it should have been canceled. I was told it will take another 3 to 5 business to get the cancelation processed and to wait until I get an email verifying such before i call back.
Useful 0 Verified User
NOT CHEAP!!
When i needed a new door bell ring camera, "Sir you have to upgrade in order to that $2500. NO THANKS!!!
Useful 0
32407 reviews
