UrbanMinder

• Active Management: From listing, marketing, advertising, and guest communications. We take care of everything
• Housekeeping: With dedicated housekeeping teams, stay confident that your property is always cleaned and well-maintained
• Higher Income: With our superior price optimisation system, we ensure you always get the highest possible returns

Our suite of services include:

• Professional Photography: Every great property deserves superior photography. Our experienced property photographer with a sharp eye for good angles and natural colors will capture the body and personality of your property. With shots from the best angles and lighting, we aim to deliver breathtaking pictures that will captivate prospective guests.
• Rates and Channel Management: With our in-house price optimisation system combined with our world-class channel partners, UrbanMinder ensures that your nightly rates are optimised to reflect real-time market rates in your area. Beside that, UrbanMinder actively monitors all pricing data to ensure that you get the best possible returns, while guests get fair rates for their stay.
• Guest Services: Our Guest Services team works day and night to answer any guest enquiries. Our team of Dedicated Hosts will personally meet and greet incoming guests and administer house rules.
• Impeccable Housekeeping: We cannot stress enough how important housekeeping is to hospitality. Our management team actively trains, monitor, and find areas to improve our housekeeping staff. UrbanMinder ensures all housekeepers are well-trained and well-versed in keeping your property clean, neat, and tidy.
• Ongoing Property Maintenance: With your pre-authorisation, we keep your property in fully functioning glory, managing any repairs that pop up during your guests’ stay. A broken tap? We’ll arrange a plumber. A faulty air-conditioner? We’ll send in an electrician. We’ll keep you updated and only approve fixes that fall within your pre-set budget so there won’t be any nasty surprises.