SuperShuttle
Definitely wouldn’t recommend
Definitely wouldn’t recommend. Booked a ride to the airport, driver asked me if they could take a detour to an atm so I could pay them in cash. I said no as I needed the receipt. After that they were very rude and wouldn’t even help get my bags out of the car.
Useful 0
Do NOT use this company
I booked a ride from Kansas International Airport to Lawrence, KA. The flight was on time and I followed the instructions provided. The car was not waiting for me. The customer service representative was rude and totally unwilling to help. In the end, I had to pay for a taxi myself. I requested a refund from SuperShuttle but they have not responded.
Useful 0
Excessive fee to use credit card
Advertised price for trip from Auckland Airport to CBD is $30. Before I boarded driver asked if was paying by card. I told him I was and he said there is a 3 percent card fee. Seems a bit on the high side but I said okay. Should have been 90 cents for a total of $30.90. I didn't realize until I checked my account that I was charged $33.00, which was a fee of 10 percent. I wonder how many others are similarly ripped off. I won't use Super Shuttle again.
Useful 0
55 reviews
