SuperShuttle
No matter your travel needs, SuperShuttle has versatile transportation solutions to fit every situation and budget! Groups large and small, families, business travelers, and solo adventurers – we make airport rides easy for you!
SuperShuttle is the nation’s leading shared-ride shuttle service, providing ground transportation to more than 9 million customers per year. Passengers can book a shuttle through our website, over the phone or at just a click of a button, through the easy to use mobile app. From our start in 1983 to our openings in 50+ cities today, SuperShuttle continues to expand and provide passengers with affordable and convenient airport rides.
Excessive fee to use credit card
Advertised price for trip from Auckland Airport to CBD is $30. Before I boarded driver asked if was paying by card. I told him I was and he said there is a 3 percent card fee. Seems a bit on the high side but I said okay. Should have been 90 cents for a total of $30.90. I didn't realize until I checked my account that I was charged $33.00, which was a fee of 10 percent. I wonder how many others are similarly ripped off. I won't use Super Shuttle again.
Cowboy outfit. Avoid.
We thought we were being canny by using Super Shuttle. Oh, how wrong. The little bouncy trailer that our unsecured luggage travels in caused damage to it. The response from Super Shuttle has been appalling. They just don’t want to know. Our luggage made it from Manchester to Auckland via Dubai unscathed only to be ruined by a 45 minute drive to the centre of Auckland. Do yourselves a favour - take a proper taxi from the airport. It’s worth the extra couple of dollars.
FORGOTTEN
We were forgotten for the pickup on our return flight at Tampa airport. If I didn’t call we would have never been picked up. Will never use them again