Superhost South Africa
We do everything so you don’t have to
- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Copywriting Services
- Guest Checkout
- Guest Communications
- Guest Screening
- Home Styling Services
- Key Exchange
- Linen Laundering Services
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Photography
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Property Setup
- Shopping & Restocking
- Welcome Gifts & Offerings
- Writing Guest Reviews
Superhost South Africa is truly a full-service Airbnb property manager. From getting you up-and-running on Airbnb, to dealing with day-to-day logistics and being on call 24/7 in case of emergencies – you can rest assured that your investment is in good hands.
- Dedicated: Your dedicated property manager is on call 24/7. We respond to guest messages, check your guests in no matter what time they arrive and are always on standby in case of emergency.
- Hands-On: We take care of everything online and on the ground. We are not afraid to roll up our sleeves. Same day changeovers, restocking consumables and meeting handymen are all in a day’s work.
- Professional: Committed to delivering exceptional service. Repricing daily to optimize your occupancy and income, generating monthly income reports and performing preventative maintenance.
What We Do
- Set Up: Getting your listing Airbnb-ready. Don’t waste another second trying to figure out Airbnb alone. We will have you up and running in no time. Let’s go! We will help you to create an Airbnb profile and will then take over the reigns. From creating an optimized Airbnb property listing to arranging professional photography to make it shine. We will check your inventory and make suggestions if we notice any essential items are missing.
- Messaging: Your Personal Booking Team. Responding quickly and comprehensively to all guests’ messages ensures more bookings and happier guests. You can switch your Airbnb notifications off because we will answer all your guests’ questions. From detailed answers to guest enquiries, to screening booking requests and making the necessary arrangements for arrival. Our phones are always on and so are we.
- Key Exchanges: 24-7-365 “Front Desk” Service. A friendly face after a delayed flight can make all the difference. We will be there ready to welcome your guests. Sure a key box or smart lock can do the trick but nothing beats a warm welcome. Especially after a long flight to the other side of the world. We will meet them at the listing no matter the time, pop a welcome gift in their hands, show them around and share all the local knowledge we have.
- Cleaning: Same Day Changeovers. With guests checking out at 10am and new ones arriving at 3pm, we ensure that listings are turned over on the same day. Same day changeovers mean more money for you. We ensure that quality is not compromised by arranging and monitoring professional cleaning and laundry. We also restock all consumables before guests arrive. Early check-ins? Late checkouts? We make it work.
- Optimization: Ongoing Optimization. With new listings created daily it is important to continually improve your listing, its profile and the service you deliver. “Good” is not good enough. We will not settle for anything less than “super”. From updating your Airbnb listing based on experience and feedback, to daily repricing and throwing in little extras for guests we aim to deliver super returns.
Areas Serviced:
- Cape Town City Bowl
- Atlantic Seaboard
- Blouberg
- Table View
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