SECOM Plc is a world class company supplying tailored security solutions to homes, businesses and public sector organisations throughout the UK. We are a global organisation operating at the local level and committed to providing state-of-the-art solutions to all of our customers. Our strength lies in our reliability and commitment to customer service.
The work that was done on site by the engineer was fine. He was polite and got the job done with no fuss. However, this job was asked to be done in March, following the installation of our fire alarm system. The communication device was eventually installed on 3rd August, 5 month after my request. The communication and service provided by Secom throughout this whole process has been very extremely poor. Even on the 3rd of August, the engineer turned up unannounced. It was a good job someone was in the office as we are working from home a lot of the time.
Chap was friendly and did the job. Left a load of mess on the floor that could have easily been cleaned up!