- 24/7 Concierge Services
- 24hr Check-In
- Channel Management
- Cleaning & Housekeeping
- Client Account Management
- Copywriting Services
- Guest Communications
- Guest Screening
- Home Styling Services
- Key Exchange
- Linen Laundering Services
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Price Optimization
- Property Inspections
- Shopping & Restocking
- Welcome Gifts & Offerings
- Writing Guest Reviews
Roomerang is an end-to-end short stays team based in Melbourne. We help property owners achieve higher rental cashflow. Our complete range of services covers all you need and more.
We pride ourselves being all-rounders, one stop shop wonders; essentially, our philosophy is to make the short-term management rental process as seamless and easy as possible for our clients.
Know what you’re paying for. Roomerang rates are one of the lowest in the market. We operate in a transparent flat fee model:
- Monthly performance reports
- Personalised guest services
- Hotel-standard housekeeping including laundry
Unlock maximum returns:
- Maximise your profits: Our pricing and listing strategies ensure you come out on top
- Performance: List your property on over 30 platforms, you can’t lose
- Protection: Speak to us to find out more on our Renter’s Insurance and Rental Guarantee
- Flexibility: Flexibility is key to this ever-changing landscape of short term rental
- 24/7 Customer Support: Your guests are taken care of at any time of the day
- Housekeeping: Put your feet up and leave all the hassles to roomerang
I previously wrote a review concerning Roomerang’s management of an AirBnB property that I had rented during the current Melbourne lockdown. After some initial frustration with the refund policy James from Roomerang got involved and resolved the issue quickly and I received the full refund. I was very happy, thank you.
Do not trust them. Kept over $1400 of my money for a 4 night stay in Melbourne when I could not travel there due to the most recent lockdown. Tried to justify this by saying they would have rented the apartment out to another person. Totally not true as no one was allowed to travel. They hide behind COVID and rip you off.
Roomerang was a great host for my family's stay in Melbourne and they looked after all our needs and requests. We had an enjoyable time in their property and look forward to visit again soon. Thank you!