Ring’s mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro (HomeKit-enabled), Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe.
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Products so far work well and exceed expectations, however, their customer service is some of the worst I've seen. Waiting on hold for hours, chats responded to without any understanding of the issue or empathy, down right rude.
Extremely disappointed with the customer service. My new ring stopped working within a week but it's been almost 2 months but I still haven't got a replacement. Customer service is appalling, worse I've seen in a long time. Wish I hadn't bought this product.
After reading all reviews (after the event) i bought ring doorbell and chime most of the reviews below got same troubles as me so ring doorbells are rubbish ARE RING GOING TO DO ANYTHING ABOUT THIS if ring is reading these reviews PLEASE answer the question and do something