Operto

Guest technology that helps property managers and hotels do more

It starts with keyless entry and flows into a range of solutions that provide operational efficiency and a personalized guest experience. All managed from a single dashboard.

Access

Keyless entry is a gamechanger for busy property managers, and guests love the flexibility of self check-in. Best of all? We integrate with your PMS and automate the entire process.

  • Save time & money: Keyless entry eliminates time spent on key exchanges, manual code creation, and lost keys leading to guest lock-outs.
  • Boost your revenues: Charge a fee for early check-in, accommodate last-minute & late-night bookings, and increase guest ratings.
  • Protect your properties: Unique codes are generated for each booking and expire at check-out time. No risk of copied keys or unauthorized re-entry.
  • Enjoy peace of mind: Guests check themselves in and out securely 24/7. No more worrying about lockboxes and entry codes that don’t get changed.

Energy & Comfort

Guest comfort is critical to ensuring five-star reviews and repeat business. Operto ensures that each guest has a comfortable stay while also cutting down your monthly energy bill. All you need is a smart thermostat and our environment monitor.

  • Ensure guest comfort:
    Cool down the unit before each guest’s arrival, or warm it up in winter. No one likes walking into a freezer.
  • Save on energy costs: Guest checked out without turning off the heat? No problem. Operto does it for you – and turns off the lights.
  • Monitor air quality: Make sure every guest gets a good night’s sleep by monitoring air quality and humidity.

Security

Combining noise monitoring, CO2 analysis, and smart lock data enables Operto to prevent violations and ensure compliance. Guest privacy is maintained and you can sleep soundly knowing your property is protected.

  • Stop parties with noise alerts: Operto alerts you when a party is raging – before your neighbour complains!
  • Prevent unauthorized guests: See real-time occupancy, and prevent the entire football team from crashing on the floor for a two-person reservation.
  • Review detailed access logs: Comprehensive access logs show you exactly who entered and when – including guests and cleaning & maintenance staff.
  • Avoid break-ins and illegal re-entry: Tamper detection alerts you if someone is trying to enter your property without permission.

Experience

Remember the last time you stayed somewhere that truly felt like home? Personalized technology will make your guest feel like your suite was designed just for them. That’s an experience they’ll remember.

  • Welcome your guest home: Display a personalized welcome message on the TV and play a fun song over your WiFi speaker.
  • Watch your own shows: No one wants local cable TV. Let your guest watch Netflix on the big screen, all streamed from their own phone.
  • Offer early check-in: Cleaner finishes early? Offer your guest early check-in for a fee. No more killing time at the coffee shop – your vacation starts now.

Dashboard

The Operto dashboard is your operational command center. We bring all of your solutions into one place, enabling you to view and manage your portfolio in real-time. Operto eliminates the guesswork, so you can manage your business with clarity.

  • Take the pulse of your units: Know how many guests have checked-in and which units still need to be serviced.
  • Prioritize cleaning and maintenance: Schedule your teams based on real-time information from each unit.
  • Empower your team members: Set flexible permissions for in-house staff and outside contractors.
  • Roll out Operto on your terms: Deploy solutions on your schedule to the properties that need them.

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