- 24/7 Concierge Services
- 24hr Check-In
- 3D Tours
- Cleaning & Housekeeping
- Client Account Management
- Guest Checkout
- Guest Communications
- Guest Screening
- House Manuals
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Payment Services
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Tax & Accounting
- Utility Management
Are you searching for the best San Diego vacation rental management company?
In addition to our Long-term/unfurnished rental program, North County Property Group is committed to providing the management and booking services for property owners seeking to maximize their investment income through short-term or seasonal rentals of their furnished property.
Taking multiple bookings and dealing with the renters coming and going can be a stressful undertaking. Leave the details to us! We take and process professional quality photos along with a virtual tour to show off the top features and amenities of your property.
We partner with hundreds of syndication partners to post your property listing to numerous vacation rental websites and social media platforms such as VRBO, Homeaway, AirBnB, Flipkey, and Tripadvisor, Facebook, Twitter, YouTube and more! All our listings are also marketed in the Sandicor MLS system to network with other brokers and get your property on many national Realtor branded sites and 1000’s of individual agent websites.
- Professional photography and virtual tour
- Vacation/Seasonal rental listing with rates, availability calendar, and booking engine
- Marketing and promotion of the property to many vacation rental websites
- Immediate replies to all inquiries through a branded “autoresponder” and follow up calls
- Screening all renters to assure their desires and profile fit the identified property
- Rental agreement management (preparation of vacation rental agreements)
- Rent and security deposit collection, credit card payments in advance of every stay
- Assuring renters purchase “Damage Protection Insurance”
- Check-in/Check-out procedures
- Guest books on property details within each home
- Answering questions and handling maintenance requests during renter stays (24/7 answering service and property manager availability)
- Scheduling and overseeing any necessary maintenance
- Housekeeping, maid service, and property inspections immediately following every rental stay (no charge for cleaning services to property owners)
- Periodic property visits and maintenance checks during periods of vacancy
- Payment of maintenance vendor bills
- Payment of monthly items at request of owners (HOA, gardeners, pool service, etc.)
- Owner statement and direct deposit by ACH processing to your bank account by the 10th day of the month
- Transient Occupancy Tax (TOT) reports and payments to city entities as required
- Annual tax statements and 1099s
All reports and tracking are further available at all times through the North County Property Group Owner Portal. Just login and go!
- Convenience and self service for review of all statements
- Download owner statements & income reports
We stand by many of our same Guarantees for our vacation rental owners:
- Performance Guarantee: We will take no start-up fees or funds from you for our property management services until we have a renter moved in and rent is collected. That’s right, you don’t pay us anything until we produce results for you. We do all of the heavy lifting – professional photography, build the property listing, market your home, showings, screen applications, draft the lease, and tenant move-in all before being paid a dime. We get paid when you get paid, that is our commitment and guarantee to you. You will know we are working hard to find a great renter because we stand behind our performance. The only exception is in cases of an owner’s contribution to pay for vendors to get your home “rent ready” in advance.
- Satisfaction Guarantee: At North County Property Group, we want YOU to be completely satisfied with our service, communication, and responsiveness. We are so confident that you will be happy with us that we guarantee it! While it rarely happens that an owner wants to leave our business, if for any reason you are not completely happy with our services and want to leave us, you can cancel your property management agreement without penalty with 30-days notice. The notice period allows for a smooth and professional transition for the tenant, wrap up of any outstanding maintenance items and invoices, and assignment of the lease and security deposit funds properly over to you so we turn over a happy tenant.
- No Mark-Up Guarantee: Once we have placed a tenant, we guarantee that we do not add any fees or mark-up to vendor invoices for services and maintenance provided at your property. We pass the invoices straight through to you on your monthly accounting statement … no hidden fees, no mark-up. You pay what the vendor charges.