Laundrapp
Do not trust this joke of a company.
Paid for a 24 hour service and… 192 hours still don’t have my wedding suit back, no phone number they answer. Latest is they’ll get back to us in 24 hours and they are “looking for it”. Save yourself a lot of bother.
Useful 0
Booked 24hr service and items still not back
Items due back today (Wed evening). Cancelled without any communication and moved to Friday at 9pm-11pm. We are going to a wedding on Friday and you have my dress for the wedding and my other half’s white shirts. If we book a 24 hour service it’s just unacceptable that it is moved to a 72 hour one with no communication. I need these items back. I’ve asked to change delivery or collect myself but no response.
Useful 0
Do not recommend
Do not recommend. Damage caused to dress. 12 items came back with new creases ironed into them and visible marks of an iron shape on some of my clothes... Customer service very defensive. They did offer to try to "fix", but after the way my clothes had been treated I did not want to give my clothes back to them. They made it too difficult to pursue a complaint to be worth the time. I would not trust.
Useful 0
2879 reviews
