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Posted by Kigo on Wednesday, September 5, 2018
Kigo is your extra pair of hands. Designed to maximize revenue and streamline operations, Kigo allows vacation rental managers and owners to spend less time managing more properties. Kigo is a web-based, scalable solution that provides vacation rental managers with all of the critical features they need in one, easy-to-use solution, including reservation and booking management, secure online payments, revenue management, a listing channel manager, vacation rental websites, marketing services, and eSignature.
Kigo creates exceptional experiences for vacation rental managers and guests with an innovative, all-in-one platform that makes it simple to find and book the right destination. Our vacation rental software helps our customers maximize revenue, reduce operational costs, streamline the guest experience, and outperform the competition.
The Kigo Marketplace
The Trusted Global Platform for Vacation Rental Managers:
- Channel Manager: With Kigo Channel Management Software, we provide a method through the madness, with strategic tools to help you get the most from each and every vacation rental property. Learn More >
- Operations Management: Get back 20 more hours to your week. Kigo Operations Manager (KOM) simplifies operations management, allowing you to run your business instead of letting it run you. Learn More >
- Guest Experience: Kigo lets your guests manage everything about their stay — reservations, feedback, reviews and experiences — all from their mobile devices. Learn More >
- KigoPay: Kigo technology allows guests to book a property directly on your website with secure, PCI-compliant payments integration. Learn More >
- Reservation & Booking Software: Kigo Reservations can save you time, improve owner confidence and better control costs. Learn More >
- Vacation Rental Websites: Drive bookings to your business with the ultimate digital storefront for any vacation rental business, a Kigo website package. Learn More >
- Insurance: Damage waiver and traveler’s insurance policies. Learn More >
- Revenue Management: Boost Vacation Rental Revenue – Kigo Revenue Management is designed to maximize your revenue from every available night at your property. Learn More >
Kigo Innovative Expansion Products & Services
When you’re ready to go beyond:
- Platinum Product Support: Meet Your Expert – Kigo Platinum Support provides vacation rental managers and owners like you with their very own “fixer”—a solutions expert who oversees all their support needs. Learn More >
- Premium Websites: Lightning fast and responsive – Our new high-performing websites deliver an exceptional experience to your guests on any device. Learn More >
I started integrated with Kigo months ago. I thought I did some pretty thorough research but clearly I was mistaken. I thought they were going to make my life easier and lower my amount of work. Since I have placed my properties in their hands and allowed them to integrate with Booking.com, Homeaway, Airbnb etc. They have failed to process ANY of my payments to my bank account. Over the last few weeks (at least since before december 1st), I have accrued a debt of over 25K because of Kigo because they are allowing people access to my home and not paying me for it!!! WOW! On top of this, I get "I am in a meeting, I will get back to you when I can" and ZERO phone calls no matter how many times I ask them to call me. NONE. I have SOOOO much more to say but right now I am dealing with ANOTHER disgruntled renter because of them, so I have to complete my review. DO NOT USE KIGO UNLESS YOU WANT TO WORK HARDER AND NOT SMARTER.
Appalling product and even worse support. This product is not fit for purpose and has clearly been written and mapped out by someone who is not involved in the industry. And when it just doesn't do what they say it does, they just ignorantly brush it off with the stock answer that "there are no plans to make changes". Their incompetence has cost a business a lot of money by failing to collect compulsory fees and being the most cumbersome, labour intense product I have ever used. Avoid this software at all costs!