Homebase
Ordered and paid for ladders online they won't supply
Ordered and paid for ladders online. Later they decide they were the wrong price so won't honour the contract. Great inconvenience to myself and Homebase don't want to help.
Useful 0
I wish I could give zero stars
I wish I could give -5 stars. They sold me substandard goods & over 4wks, 26 emails & 2 phone calls I am still listening to their excuses as to why I have not been refunded!! They also gave me a false email address when I asked to escalate my issue. I have also been told “you can dispose of it, we won’t collect”!! Do not buy anything online from Homebase … unless you want endless grief from a unprofessional company with a diabolical customer service!!
Useful 0
If there were negative stars I would go…
If there were negative stars I would go negative 5,u have place orders for click and Collect and for home delivery and they charged me for them and then 4 days later when the delivery should turn up they cancelled my orders without explanation or even a phone to tell me, completely unprofessional.
Useful 1
60339 reviews
