HomeAway

Simply the perfect vacation rental marketplace
  • Your rental, your way: Set your price, dates, rules, and more. We give you the tools to make sure you’re in control.
  • 190 countries. Millions of travelers: Put your home in front of a global network of travelers looking for the perfect match.
  • We’re here for you, 24/7: A dedicated support team is ready around the clock to make sure that everything runs smoothly.

How This Works

  1. Set up your property: Explain what’s unique, show off with photos, and set the right price
  2. Get the perfect match: We’ll connect you with travelers from home and abroad
  3. Start earning: We’ll help you collect payment, deduct a commission, and send you the balance

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STOLEN $800 Watch

I left an $800 watch at my VRBO. No chance it wasnt there. I got no reply from VRBO. After finally getting in contact with them after 3 weeks, they proceed to tell me they only hold onto items for 2 weeks. So basically an employee stole it. Vrbo is not clear on contact info and you cant directly contact the location owner. The person helping me is super rude basically telling me to go kick rocks. You think after gettinga standard charge of 200 dollars for cleaning fees that they wouldnt steal your stuff. Im extremely upset. I had a reward system with vrbo, was my go to booking app. Never again. BEWARE

Don’t trust VRBO with your money

I’ve used VRBO successfully in the past, but my recent dismal and costly experience using them last month to find a vacation property in Mérida, Mexico convinced me to never visit their website again. They offer zero support if their end user gets ripped off by an unscrupulous property owner who first said my booking dates were available. So I gave them my payment info. They immediately responded that those dates weren’t available after all. So I booked a different property. The next day the first host emailed me a confirmation for the original dates. When I explained I had made a different reservation, they said they weren’t refunding my payment because it was too late to cancel even though the check-in date was still over 3 weeks away. I got stuck paying over $700 for a property I never used. Don’t trust VRBO…they’ll ruin your vacation.

I wish I could give zero stars

I wish I could give zero stars. I had a renter cancel on me a week before my vacation, and not only did VRBO not help me get my money back, but they fought me the entire way. After many hours on the phone and countless emails, I got back $1k of the $5k I spent. Airbnb certainly isn’t perfect, but at least they never stole from me.