HomeAway
Just don’t book with them
Just don’t book with them: o booked, they took immediate payment for full amount. It went out of my account. Booking was confirmed. I booked our flights. Then a day later host cancelled booking saying it should never have been confirmed. I cannot find another suitable place for a reasonable cost. This is not ok. I am a host myself on Airbnb. This is terrible
Useful 0
your customer service agents are…
your customer service agents are useless as the mammalary glands on a eastern North Carolina pig. they are arrogant, ignorant not helpful and irritating. if we ever cancel, that will be why. supposed to get paid today. renter paid 7 days ago. yesterday vrbo says you get money tomorrow. today they say you get money in 7 business days. someone is lying
Useful 0
Listing on VRBO used to be a very easy…. Not any more.
Listing on VRBO used to be a very easy process. Now putting up a new listing is a nighmare. I have spent over an hour trying to put up a new listing and I keep getting this error message for over an hour: "Try refreshing the page. We're having trouble loading this. Wait a moment, then try again." I tried calling the customer service number at 8:40 am on a Tuesday morning and received a recorded message that their offices are closed and to call back later. This is horrific customer service and a terrible website. How can the website have issues at the very beginning of the listing process for over an hour. This is not the first time I've had problems trying to put up a listing.
Useful 0
116435 reviews
