Handy

The easy, reliable way to take care of your home

Handy is the leading platform for connecting individuals looking for household services with top-quality, pre-screened independent service professionals. From home cleaning to handyman services, Handy instantly matches thousands of customers every week with top-rated professionals in cities all around the world. With a seamless 60-second booking process, secure payment, and backed by the Handy Happiness Guarantee, Handy is the easiest, most convenient way to book home services.

Home Cleaning

If you’re in need of home cleaning, apartment cleaning, or a maid service, we’re simply the best, most convenient home cleaning service out there. We know you want the cheapest house cleaning available while still having the confidence that you will receive a cleaner who is thorough and professional, with keen attention to detail. When you sign up for a Handy house cleaning plan, we aim to offer you just that.Learn More.

All Services

We also offer other services:

Vetted, Background-Checked Professionals

Cleaning and handyman tasks booked and paid for directly through the Handy platform are performed by experienced, background-checked professionals who are highly rated by customers like you. Learn more.

Your Happiness Guaranteed

Your happiness is our goal. If you’re not happy, we’ll work to make it right. Our friendly customer service agents are available 24 hours a day, 7 days a week. The Handy Happiness Guarantee only applies when you book and pay for a service directly through the Handy platform. Learn more.

After Second Last Minute Cancellation Terrible Customer Service

I’ve spent over 12k on Wayfair in a weeks span and one item I purchased was outdoor lighting that I chose to pay to use the Handy installation option….. HUGE REGRET!!! After getting booked for installation a week after the lights came in I had to take off from work on Friday to be home for the install. A couple hours before my appointment I get a last minute cancellation notice by text and email. I replied to the email communicating my displeasure about the last minute cancellation, mainly because I took off work and lost money to be home to meet my end of the requirements per Handy. Handy’s response to my email was a pathetic one at best, they had me rescheduled for 2 days later on a Sunday, in their response back to me they didn’t address ANY of my complaints other than an apology and offered to reschedule my next appointment if Sunday didn’t work for me. I replied back to Handy letting them know their response to my email was ridiculous and no I didn’t want to reschedule my Sunday appointment, I wanted reassurance that they wouldn’t cancel last minute again on me. A separate customer service rep responded back to my email again apologizing and asking for another chance for Handy to meet their commitment and assured me my Sunday appointment would not get cancelled. Well what do you know, ANOTHER last minute cancellation and a reschedule for Tuesday, which again means I would have to take off of work again. Which obviously at this point I have no confidence in them showing up. So I get online with Handy chat…. WORTHLESS…. They do nothing but give me a number to call. I call the number and the worst customer experience rep I’ve ever dealt with took my call. Apparently from another country, and working at home remotely and basically told me there was nothing he could do because of that. Couldn’t even transfer me to a supervisor because he works from home remotely. He was extremely rude and incompetent! He told me that I actually never had an appointment on Sunday because that was just an automated system of Handys scheduling that. I told him I received a text and an email saying it was scheduled for Sunday so how could he tell me I wasn’t even truly scheduled in the first place, this guy chuckles and says sir it’s just an automated system that Handy use’s to schedule but you actually never had a real appointment, now what can we do to get past this. I let him know that I had no confidence in Handy showing up Tuesday and me missing more work, this guy tells me well sir just call the day before and see if you have an appointment or not. I tell the guy so I’m supposed to call Handy to ensure there will not be a cancellation….. hmmmm both last minute cancellations so calling would do no good, this guy is completely incompetent and has no business answering customer service calls. I’m in complete shock that a company like Handy that is in the service business business would use what is obviously an outsourcing company to handle their customer service! You would think Handy would vet a customer service group that they’re using for their business when their business RELY’S ON CUSTOMER SERVICE AND REPEAT CUSTOMERS!!! Here’s some advice for Handy….. cut this pathetic outsourcing company and take that money you save and pay the people you hire to do work for your customers so they’ll at least show up and do the work!!!

Still waiting...

We have tried to schedule a toilet install 4 times. The company does not reach out to you for timing, but automatically schedules at the worst possible time even though they say they will contact you. When you try to reschedule you have to push it back a week for it to actually work and then they cancel on you. I do not recommend at all.

5 Verified User

Great job!

Rye from Handy was polite and capable in installing air conditioners in two windows. We had a little bit of trouble with one of the supports (my fault) but he persevered and everything turned out great!