Cloudbeds Hospitality Platform seamlessly combines tools for operations, revenue management, guest experience, and marketing with a marketplace of third-party integrations to help independent hoteliers and hosts grow revenue, streamline operations, and deliver memorable guest experiences. The platform includes:
Property Management System
The Cloudbeds PMS is a powerful, easy-to-learn system that specializes in streamlining operations. Independent property owners will save time by easily managing guest reservations, check-ins and check-outs with our drag-and-drop calendar. The PMS provides a clear property overview where properties can make data-based decisions to maximize occupancy and revenue with real-time data and robust reporting tools.
The Cloudbeds Channel Manager is the heart of a property’s distribution strategy. It connects seamlessly with the Cloudbeds PMS and ensures that properties’ room rates and inventory are always in sync across all channels. The Channel Manager updates rates in real-time and includes no added commissions.
Built to drive direct bookings, the Cloudbeds Booking Engine easily integrates with any website to turn it into a top-performing booking channel, with no added commissions. The Cloudbeds Booking Engine puts the full power of direct reservations in the hands of independent property owners.
Our Pricing Intelligence Engine (PIE) empowers properties to take their pricing strategies into their own hands and automate the adjustment of rates in the PMS. PIE uses performance data, local market data, competitor rates, and other applied analytics to predict consumer demand to maximize revenue and profits.
Cloudbeds Payments provides easy, transparent and contactless payment processing that’s fully integrated into the Cloudbeds Hospitality Platform. It reduces wasted time and human errors due to manual entry and comes with state-of-the-art payment terminals compatible with all payment types. We manage all your disputes through world-class support from our in-house team of experts.
The Cloudbeds Marketplace is filled with specialized 3rd party apps and services that are curated to work perfectly with the Cloudbeds Suite. Independent properties can complete their tech stack with POS, door locks, guest messaging, contactless guest solutions and much more. Every property is unique, which is why our powerful API gives them the flexibility they need to build and connect custom solutions.
Cheers to More Reservations and Happier Guests
Founded in 2012, Cloudbeds is the hospitality industry’s fastest-growing technology provider, serving a global clientele of 22,000+ independent properties across 157 countries. Its award-winning Cloudbeds Hospitality Platform seamlessly combines operations, revenue, distribution, and growth marketing tools with a marketplace of third-party integrations to help hoteliers and hosts grow revenue, streamline operations, and deliver memorable guest experiences. Cloudbeds was named No. 1 PMS, No. 1 Booking Engine, and Hoteliers Choice by Hotel Tech Report in 2021, and has been recognized by Deloitte’s Technology Fast 5000 in 2020 and Inc. 500 in 2019. For more information, visit www.cloudbeds.com.
Wasted our time and money
Wasted our time and money
Worse support ever
Worse support ever. Do not recommend. Use to be OK back in 2020. Now it is beyond a joke. It will cost you money trying to get support to get any help. And lord help you if you try and run more then one property. There support team is a absolute joke
Not as good as it used to be
All started Ok when we transferred to Cloudebeds. However customer service is getting worse and worse. There is no 24/7 customer service. Not on the weekends and the wait for a response is long during the week. No phone access anymore. I assume they are short staffed but for me it's a red flag. Generally I'm OK with the overall use of the software allthough it's a bit complicated. Not intuitive. But we are set up now and I need help for which I have to wait for days.