- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Copywriting Services
- Guest Checkout
- Guest Communications
- Guest Screening
- Key Exchange
- Linen Laundering Services
- Linen Rentals
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Writing Guest Reviews
We will take care of everything, so you don’t have to! Finding short-let and airbnb management services can be tricky, which is why our team at CityRelay offer an extensive range of services. So sit back and see the money coming in!
- Professional Cleaning: Our in-house housekeeping team is hotel-trained and take care of cleaning and the replenishment of amenities
- Marketing on 30+ Channels: Our distribution team will advertise your property across 30+ channels improving your online visibility
- 24/7 Guest support: Our guest relations team offer 24/7 guest communication and support to help your guests at all times
- Property Maintenance: Our fully vetted handymen are ready to fix any issues and maintain your property
- Hotel Quality Linens: Supply of fresh linen for bedrooms, towels and bathmats for the bathrooms and tea towels for the kitchen
- Listing Creation: Professional photography and property listing optimization across all platforms
- Intelligent Pricing: Our internally developed software optimizes pricing daily to achieve the best occupancy levels at the highest price
- Reception Desk Services: Our 5-star hospitality team manage check-ins, 24/7 guest support and hold the keys
Follow these three simple steps to join the City Relay community…
- Contact us and provide us with your property details
- We’ll come to your property and have a quick chat to assess your needs!
- Sign the agreement, drop off the keys and we’ll take care of the rest!
City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.
I just had a viewing service with CityRelay. Akim, the agent has been very professional and had a lot of knowledge. Thanks again!
Thanks to Akim for his supportive and helpful approach during check in process to Philbeach Gardens apartment. We have managed to come earlier from airport and Akim brought keys 2 hours before planned check-in right after my message with new arrival time. Moreover , we arrived with bulky luggage and Akim helped me to move up all my 8 suitcases . We very appreciate his customer oriented approach and exceptional service .