- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Copywriting Services
- Guest Checkout
- Guest Communications
- Guest Screening
- Key Exchange
- Linen Laundering Services
- Linen Rentals
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Writing Guest Reviews
We will take care of everything, so you don’t have to! Finding short-let and airbnb management services can be tricky, which is why our team at CityRelay offer an extensive range of services. So sit back and see the money coming in!
- Professional Cleaning: Our in-house housekeeping team is hotel-trained and take care of cleaning and the replenishment of amenities
- Marketing on 30+ Channels: Our distribution team will advertise your property across 30+ channels improving your online visibility
- 24/7 Guest support: Our guest relations team offer 24/7 guest communication and support to help your guests at all times
- Property Maintenance: Our fully vetted handymen are ready to fix any issues and maintain your property
- Hotel Quality Linens: Supply of fresh linen for bedrooms, towels and bathmats for the bathrooms and tea towels for the kitchen
- Listing Creation: Professional photography and property listing optimization across all platforms
- Intelligent Pricing: Our internally developed software optimizes pricing daily to achieve the best occupancy levels at the highest price
- Reception Desk Services: Our 5-star hospitality team manage check-ins, 24/7 guest support and hold the keys
Follow these three simple steps to join the City Relay community…
- Contact us and provide us with your property details
- We’ll come to your property and have a quick chat to assess your needs!
- Sign the agreement, drop off the keys and we’ll take care of the rest!
City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.
DON'T HOST WITH THEM !!! When I get back to my flat it was damaged ! the carpet in the living room was burnt and they FAIL TO REPORT IT. THE CLEANER FAILED TO REPORT IT !!! WHAT KIND OF COMPANY A CLEANER CHECK OUT GUESTS ?!?! the iron is out of use and I've got missed cutlery !!! a total of 1,500£ damages to pay !!! it's IRRESPONSIBLE AND UNPROFESIONAL
Great stay, even though we booked last minute everything was perfectly ready and waiting!
Last minute booking - amazing stay and the spacious apartment was extremely comfortable and clean and very well equipped with everything we needed. We highly recommend this apartment!