City Relay

The only short-let management company in London with a Reception Desk

We will take care of everything, so you don’t have to! Finding short-let and airbnb management services can be tricky, which is why our team at CityRelay offer an extensive range of services. So sit back and see the money coming in!

Professional Cleaning: Our in-house housekeeping team is hotel-trained and take care of cleaning and the replenishment of amenities
Marketing on 30+ Channels: Our distribution team will advertise your property across 30+ channels improving your online visibility
24/7 Guest support: Our guest relations team offer 24/7 guest communication and support to help your guests at all times
Property Maintenance: Our fully vetted handymen are ready to fix any issues and maintain your property
Hotel Quality Linens: Supply of fresh linen for bedrooms, towels and bathmats for the bathrooms and tea towels for the kitchen
Listing Creation: Professional photography and property listing optimization across all platforms
Intelligent Pricing: Our internally developed software optimizes pricing daily to achieve the best occupancy levels at the highest price
Reception Desk Services: Our 5-star hospitality team manage check-ins, 24/7 guest support and hold the keys

Follow these three simple steps to join the City Relay community…

Contact us and provide us with your property details
We’ll come to your property and have a quick chat to assess your needs!
Sign the agreement, drop off the keys and we’ll take care of the rest!

City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

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10 Jul, 2020

Great service

Always a very professional service and responsive to any issues. They adapted to maintain the same quality of service despite the difficulties caused by Covid-19.

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3 Jul, 2020

Great place.

Great place. Great location, my wife and I have lovely memories of the time here it saved our sanity in lockdown. The garden is so chilled, fabulous.

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1 Jul, 2020

Fantastic service by City Relay!

I had been nervous about renting out my flat for a while but once I started I couldn’t believe I hadn’t done it sooner. They have a great system, friendly team and are always quick to respond to any queries or concerns. As it is my only residence and I only rent it when I go on holiday it is particularly important to trust the team and I do, implicitly. Changing the dates when the flat is available is no problem, the cleaners leave the place spotless every time and while I haven’t had to make use of the maintenance service I have no doubt they would be wonderful too! I would really recommend talking to them if you are considering short term lets.

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Great service

Great place.

Fantastic service by City Relay!

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