- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Copywriting Services
- Guest Checkout
- Guest Communications
- Guest Screening
- Key Exchange
- Linen Laundering Services
- Linen Rentals
- Listing Creation
- Listing SEO
- Marketing & Advertising
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Writing Guest Reviews
We will take care of everything, so you don’t have to! Finding short-let and airbnb management services can be tricky, which is why our team at CityRelay offer an extensive range of services. So sit back and see the money coming in!
- Professional Cleaning: Our in-house housekeeping team is hotel-trained and take care of cleaning and the replenishment of amenities
- Marketing on 30+ Channels: Our distribution team will advertise your property across 30+ channels improving your online visibility
- 24/7 Guest support: Our guest relations team offer 24/7 guest communication and support to help your guests at all times
- Property Maintenance: Our fully vetted handymen are ready to fix any issues and maintain your property
- Hotel Quality Linens: Supply of fresh linen for bedrooms, towels and bathmats for the bathrooms and tea towels for the kitchen
- Listing Creation: Professional photography and property listing optimization across all platforms
- Intelligent Pricing: Our internally developed software optimizes pricing daily to achieve the best occupancy levels at the highest price
- Reception Desk Services: Our 5-star hospitality team manage check-ins, 24/7 guest support and hold the keys
Follow these three simple steps to join the City Relay community…
- Contact us and provide us with your property details
- We’ll come to your property and have a quick chat to assess your needs!
- Sign the agreement, drop off the keys and we’ll take care of the rest!
City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.
This is to update my Review of September 2. Flat short stay in Angel -London. My experience with City Relay was very good. Laura was my primary contact who responded to my inquiries. Laura was excellent with regard to promptness of communication as well as professional and polite. I also had communication with Ana and Akim both of whom provided courteous prompt service to my inquiries. The flat was clean, comfortable and as advertised by pictures. Based on my experience I would recommend the City Relay team and would use their services again in the future. Thank you.
I was in contact with Laura which arranged my viewing, this was done really fast and efficiently: I was able to see the flat I was interested in less than 24 hours after calling them. Now I wanted to enquiry into renting the flat, I was put in contact with Akim, who helped me fill in my request form and who called me to confirm all of this. Great service so far!
We stayed in an AirBnB/City Relay property for 11 nights while work was carried put on our home. Responsive to our queries, smooth check in. Well equipped property in a good location in Camberwell.