CheKin
Exceptional front desk service !!!!
Exceptional front desk service !!!!
Useful 0
Great experience with Chekin!
I have been using this app for work for almost 4 years now and both myself and my team have always had a great time. I felt the need to write this review because yesterday, as always after all, I received extraordinary support that deserves to be valued. Speed in support, clarity in support, and most importantly ease in instalation and implementation. The Upselling section is great and allows you to create new offers to increase sales of services and experiences.
Useful 0
Overall great concept, poor execution
I have been using their software for almost 1 year now for my STR business. They have some great features like the integration with NUKI smartlocks , the ability to take security deposits and to create conditional actions (e.g. only send the key codes if the security deposit has been paid). BUT, their software has a lot of glitches and I usually need to manually intervene at least once per month for reservations that are not updated, keys not sent and so on. Customer support is one of the worst I've seen in this industry, sometimes messages go unanswered for weeks and many of the issues raised never get solved. Overall great concept, poor execution
Useful 0
60 reviews
