Bright Receptionist

Smooth and hassle free 24/7 guest communication for your Airbnb and Vacation Rentals

Renting out your property or running your short-let property management business might sound like a dream come true at the beginning! But once you have to deal with multiple listings things might get complicated. You can find communicating with guests and managing listings an overwhelming and exhausting activity which you no longer desire to deal with. When you find yourself in such a situation …

We, at Bright Receptionist, are here to help you.

Our main goal is to simply let you sit back and relax while we take over and handle each guest in a friendly manner. Because we know that as the competition increases constantly it is most important to deliver outstanding hospitality and that is what we strive for.

Why should you choose us?

Our mission is to make your guests satisfied, while you can focus on what is essential for you – expending your business or spending more time with your friends and family. We would ask you trust us on this, but we would rather you decide for yourself. Contact us from the form below and try our free 5 Day Free Trial (Cancel anytime, no contract or obligations).

Services offered:

24 / 7 INSTANT GUEST COMMUNICATION

Personalized communication with your guests via chat, email and phone – all answers in less than 1 hour (usually in minutes). Includes also:

Screen potential guests
Handle all bookings and inquiries
Organize key exchange and check-in
Coordinate cleanings with your housekeepers
Coordinate technical issues with your technicians
Coordinate day-to-day operations with your local property manager
Deal with emergencies and resolution cases
Manage listings, calendars and availability
Virtual concierge: providing information about the property and the area

LISTING OPTIMIZATION FOR AIRBNB, BOOKING.COM, HOMEAWAY, EXPEDIA etc.

Create a copy for your new or existing listing(s) that provokes action
List your properties on OTAs: Airbnb, Booking.com, Homeaway, Expedia etc.
Implement strategies to improve your visibility in search engines – different OTAs have their own algorithms and rules

SYNCHRONIZATIONS, INTEGRATION & AUTOMATION

Synchronize all different channels and platforms you use
Manual check of all details to prevent double bookings on a daily basis
Set up the latest smart solutions on the market to help you automate your guest communication, pricing, check-ins and security.

REVENUE MANAGEMENT

Develop a pricing strategy adjusted to cover seasonality, early bird & last minute discounts, long-stays etc. with accordance to your location and competition
Daily adjustments of your prices with accordance with your rate plans in order to maximize bookings and occupancy

REVIEW MANAGEMENT

Write reviews to your guests
Write answers to your guest reviews
Write answers to your negative guest reviews in a professional manner that leaves a positive impression in your new potential customers