- 24/7 Concierge Services
- 24hr Check-In
- Cleaning & Housekeeping
- Client Account Management
- Guest Checkout
- Guest Communications
- Guest Experiences
- Guest Screening
- Home Styling Services
- House Manuals
- Key Exchange
- Linen Laundering Services
- Listing Creation
- Listing SEO
- Local Area Guidebooks
- Marketing & Advertising
- Price Optimization
- Property Inspections
- Property Maintenance Services
- Property Setup
- Shopping & Restocking
- Welcome Gifts & Offerings
- Writing Guest Reviews
Do you own a unique/modern property in Cape Town that you’re looking to optimise the returns on with minimal effort? We offer a 5 star service to both Owner and Guests. With a competitive commission based fee (of just 16%), charged ONLY on confirmed bookings. Our property managers are responsible for just a handful of selected properties, so you will never feel as though you’re just a another number.
Your success is our success! We are a small team with BIG goals:
- Are you wanting to optimise your return on investment?
- Looking for a designated, hands-on host to manage your property?
- Do you want flexibility to use your own property when in town?
- Don’t have the time/knowledge or availability to manage bookings, cleaning, guest arrivals etc yourself?
You are in the right place! Let our reliable, hard working team assist you, for this is what we love to do.
- We create and optimise a unique listing on Airbnb for your property, with the goal to achieving the highest return whilst providing our guests with the best experience possible
- Dynamic pricing to ensure our properties are always competitive
- Respond promptly to all guest enquiries and booking requests
- Coordinating and arranging all cleaning and laundry to ensure the property is always ready to welcome our guests
- Complementary concierge service to guests
- Restocking the home with cleaning products and toiletries
- Arranging any maintenance the property may require
No subscription or retainer – just 16% commission on confirmed bookings.
- Initial consultation, property inspection
- Competitive rate evaluation and optimisation
- Advise on any missing items/needing repairs
- Organising professional photographer
- Create an attractive and optimised listing on Airbnb
- Continuous profile adjustments and optimisation
Bookings and Safety
- We manage all guest communication and enquiries
- We take the time to screen guests and make sure they are familiar with the house rules
- We meet our guests in person upon arrival
- We do a departure inspection to ensure nothing is missing or damaged
Cleaning and Laundry
- The once off departure cleaning and laundry fee is charged to the guest
- We provide luxury hotel standard linen and towels for guests
- Our professional cleaners will use their own cleaning products to clean the property (basic supplies such as dishwashing liquid, toilet paper etc is not included and will be charged at cost to the property owner)