Autohost

Intelligent guest verification and registration system

Autohost scans, ranks and analyzes every reservation and flags for risks. From enquiry to check-in, we continually assess changes and notify the manager or operations team with suggestions on how to respond, avoid parties, fraud, chargebacks, crime and potential damage to your business.

  • Analyze: Our proprietary algorithm scans every reservation, even when it changes, to make sure nothing slips by.
  • Score: Each guest reservation is clearly tagged with a color-coded risk classification and easy description.
  • Action: Based on the risk score, we provide actionable recommendations, giving your team the confidence to move forward.

With more than 50K check-ins under our belt, we’ve become experts in the short-term rental industry. We love hospitality  and our objective is keep keep the good guests in and the bad guests out.

We noticed that new employees were spending 80% of their time screening guests and reiterating house rules. This manual process was inefficient and open to abuse. By combining our experience and expertise, we developed Autohost, a non-invasive solution for property owners everywhere. Let’s put bad guests behind us.

Autohost eliminates the need for guest screening. We combat fraud and guest misbehaviour, while flagging potentially risky reservations. Autohost is used by the following industries:

  • Vacation Rentals
  • Short-Term Rentals
  • Hotel Operations
  • Motel Operations
  • Hostel Operations
  • Airbnb Co-hosts

Using our proprietary algorithm, Autohost examines different parameters to evaluate the risk level of guest reservations. We then provide suggestions on how to manage the reservation, such as additional questions to ask the guest. We flag for the following scenarios:

  • High-risk guests
  • Bad behaviour
  • Parties and troublemakers
  • House Rules Compliance
  • Rental fraud
  • Escort & Criminal Activity

The Autohost Toolset

  • Protect: Avoid fraud, potential damage to your business and properties. Autohost protect is the smartest tool for flagging, ranking and scoring your reservations.
  • Cleaning Automation: For every reservation that you get, we’ll automatically book a cleaning and let your preferred cleaning provider know. It’s all seamless, without you sending another sms ever again to confirm a clean.
  • Unified Inbox: Enterprise grade communications platform, where we combine all of your support messages in one. Airbnb, Emails, SMS, Phone and platform messages are easily accessed by your team. They can even leave notes on certain communications to each other without the guest ever knowing. Conveniently accessed through a mobile interface.
  • Building and Unit Entry: We’ve streamlined the building and unit entry. The building’s doors open automatically after confirmation and we built an integration with smart locks to allow guests to check in with an SMS.
  • Distribution: Distribute your property to over `150 brand and platforms. Travellers can find your space on Airbnb, Expedia, QuickStay, Booking.com, Hotels.com and many others.

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