Allstate HostAdvantage
Bad Company
It was a horrible experience dealing with them on a basic level just changing the 3rd party interest. I tried the app to change it. No option. I tried the chat, and the person put in half the info. The next day I called back and the new person informed me that he could not add the 3rd party because it had a special character "@". I asked him to cancel and he slowed down the responses. After about 8-10 minutes he informed me that I couldn't cancel my renter's policy unless I had another insurance. I asked for their supervising authority and no answer. I called them on the phone and they informed me that the conversation was recorded. I also informed them that I was recording as well, and they said because I am recording, the conversation cannot proceed. I imagine how easy to deal with this company would be during a claim. These people are corrupt. I will never use Allstate or any of their companies again. Wht I will do in the future, I will use trust pilot. If I had seen their reputation, I would not have used them.
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Stay away from AllState
I have been with AllState Insurance for two years and have an impeccable driving record. I had never been in an accident before, and recently, I was the victim of a reckless driver. He tried to cut me on the highway, was riding my tail and rammed be on the side via the emergency lane. He immediately acknowledged fault, said it was a company truck and gave me all the documentation to claim repair payments from his insurance. The total of this was 3,000 CAD in damages. On informing my insurer Allstate of the case, I was flabbergasted to see that my premium had almost quadrupled from 350 to 1080 CAD. While general increases are expected in this high inflation climate, this jump is criminal. I have negotiated a lower rate but STILL even with all that excess, they are quoting me 760 now. That is more than a 100% increase. They insist that this is the best rate they can give me and I believe this is unethical and unfair.
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Pay a company that treats you well.
The back glass of the sunroof on my 2022 F150 broke, and I got my estimate from Allstate. The total estimate was just under $900 to replace the glass. This estimate includes Allstates quoted 9.5 hours of labor and the part ($250). I don’t know what janky shop they want me to use, but any good shop won’t charge less than $100 per hour for labor, and the part from Ford is just over $1400. They are happy to charge $300+ a month for poor car insurance, but when they have to pay, you need an act of God to get your money. They don’t deserve my business, nor does anyone else’s who is reading this. Insurance is required, but remember, you have options for the company you choose.
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