Allstate HostAdvantage
Allstate is charging me $30 for…
Allstate is charging me $30 for removing my ex-husband's name from auto policy. Have you heard anything more ridiculous?? And to top it all, I had to call 1800-Allstate number to make a payment and waited 22 minutes just to be disconnected. It would be nice to charge them for my time spent waiting. Don't use them.
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In The Wrong Hands with All State Disabled Veteran !
I returned home to find water running out of my garage. When entering the home you could hear water running. We shut off water supply and began trying to figure out the next step. On Monday I contacted the new Insurance Company Allstate, making them aware of the problem. Expressing that the damage was too large not to call. The agent at that time shared with me that the policy was new and she did not know whether it would be covered or not. The next day a mitigation company came out. The mitigation company, Rainbow, said that after they took a video and some pictures it appeared that the tear out and placement of machines is over $25,000.00, but their company--Rainbow--would not install any equipment until Allstate Insurance gave approval. One week or so later, Allstate still had not given the approval and their adjuster came to the home taking pictures. He said he needed until the end of that week and then he would be sending out initial payment. When he called us back a week later, we were told an investigator would be contacting us for a statement. At that time, I asked if anyone would be bringing out equipment to stop the water damage from getting worse. According to the plumbing company that was referred by Allstate's mitigation company--this was in January 2024--the damage was the result of frozen pipes. It is now April 2024. We still haven't received not one dime from our paid-up insurance policy. Yet we have been asked to do a deposition. We are confused and want to know if all claims are handled like this. Since this is new to us, please advise. All of my neighbors who had water damage from the freeze of their pipes are perplexed. Especially since their insurances companies haven't given them this type of trouble. Please advise.
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Worst insurance company
Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.
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371 reviews
