Allstate HostAdvantage

Peace of mind for home-sharing hosts

Renting out your home can be a great way to earn extra cash, but hosting temporary guests can also expose you to some unexpected and costly risks. Now with HostAdvantage, Allstate is the first major insurer to offer coverage specially designed to help protect your belongings as a home-sharing host.

Help Keep Your Belongings Out of Harm’s Way

When home sharing, you may encounter situations where your belongings are stolen or damaged by guests. Allstate HostAdvantage can help you avoid those out-of-pocket costs, while giving you the peace of mind and tools to be a successful host.

Help keep your belongings safe from theft:

  • You come home to find some of your things are missing, and the only people with access were the renters.
  • A thief breaks in and steals your stuff while the renters are staying there.

Protect yourself against personal property damage:

  • Your renter accidentally spills on your rug.
  • Your renter’s children accidentally crack your TV screen.

Add HostAdvantage to a Home Policy

As a home-sharing host, you hope renters will treat your space with as much care as you do. Allstate HostAdvantage can help you replace your stuff in case your experience doesn’t go as planned. For as little as $50 per year, you can help protect your belongings by adding HostAdvantage to your House & Home policy.

Help Protect Yourself From Unpredictable Guests

Even the most charming guests can be unpredictable. Get a glimpse into some of the risks you may face as a home-sharing host, and how HostAdvantage can help:

 

I sent an email to cancel my insurance…

I sent an email to cancel my insurance with Allstate and this is what they said First and foremost we are very sorry to hear you’ve decided to leave Allstate. We’ve appreciated the business over the years. With that being said I have to say how disappointed I am to read through your lengthy email and various complaints you made, many of which have zero merit. Tiffany is an incredible agent and has gone above and beyond for you and all of our clients. For you specifically she offered (multiple times) to spend time with you on the phone to do a review, and yet you elected to try to conduct all your business over email. Doing so didn’t allow us to do our jobs as your agent properly...although I have seen first hand how much she tried. Now that you’ve decided to take the time to have a conversation with another agent, and not afford the same opportunity to Tiffany, somehow it is her fault. Furthermore, my agency and Allstate have gone above and beyond to assist our customers during these difficult times. We were the first to announce a Shelter In Place payback program and have since given over $600M back to our clients, including you. We offered relaxed payment terms to help our clients, including you. We reached out to all of our clients to check in and offer reviews, including you. While I’m certainly disappointed to see you go, I’m more disappointed that you would try to pin any of this on Allstate, my agency, and especially (employee) Now this is my opinion, my account was forced to be put up on an auto withdrawal and I admit there was a few times when the funds were not in the account over the 12 years I was with them. Instead of a phone call, email, I get a letter saying that my policy was going to be cancelled!!! I got the letter before I received notification from my bank. Now isn't that nice customer service!!! So of course it is my fault I am cancelling my insurance and saving money. Allstate I'm done!!!!!!!

Pool broke and damaged deck

Pool broke and damaged deck. Would not pay anything unless something caused the pool to break. Um hello, something did but don't know what or how. With that logic for coverage, nothing is covered. Just send in your money and if anything happens. You cover it and pay Allstate! What a deal. Insurance fraud on their part!

5/13/20 At Costco I purchased a…

5/13/20 At Costco I purchased a generator, ask an employee at the exit to watch generator, went to get my car not far away. Before driving to have employees put the generator in the car, I went to the passager side to move the front seat up all the way to make room in the back for the generator. To move the seat up I had to put the key in the ignition to move the seat up. After moving the seat up, I hurriedly closed and locked the doors....So began my horrific ordeal. At 5:25 pm I made my first call to Allstate Roadside Assistance I didn't get a live person until 6:33 pm I told the person what happened she said I needed lockout service...yes no problem someone will be out in 20-60 minutes. at 7:35 pm I called the lady she said let me check, she came back and told me the guy is stuck in traffic and will be there in 5 minutes No one came. I called again and got, Rafael at 8:09 pm, he said they will be there at 7:09 pm I said its 8:10 pm He told me he will call the provider. Waiting on hold with Rafael he came back on and said they lost the paperwork....he said they lied and will report it, said he will put in for a new provider and will call me back, gave him my cell phone number four times before he got it right. He never called me back. At 8:21 pm, I called again, got Lewis told him everything. He said he will send another provider, they will be there in 60 minutes. Lewis called me back at 8:32 pm said the provider canceled. I told Lewis this is unacceptable, Lewis said Do you want to cancel? No I've been waiting since 6:30 pm and now my lights are on and I don't want a dead battery. I called again at 9:09 pm, Lewis said he text me at 852-205-1030 That's wrong I corrected Rafael earlier my number is 352 not 852 it's 352.205.1030, not 852. I had Lewis read my phone number back to me and he read it back correctly. Lewis told me he will call me in 10-20 minutes. Never called me. Finally at 9:50 pm this bad looking unkempt guy shows up in a little beat up car with a little light on top. The way he looked I thought I was going to get mugged. He's yelling at a lady on his phone because she has the wrong phone number. I'm telling the guy my phone number and he's repeating it four or five times till she finally got it right. After ending his call with her he starts to work on getting my door open. After opening my door, he asks me to try and start the car. The car doesn't start, because the battery is dead. He's back on the phone with the same lady. Because my battery is dead he's arguing with her over the phone to get a purchase order. Finally, he jump-started my car and I was thrilled to get on my way. During the beginning of this ordeal I had called my agent David Schwenk and spoke with Debby two or three times in helping me. On Thursday I called my agent and spoke with Debby. I explained my ordeal. David was busy and called me back later. David said he talked with the provider and said he will be calling me. Today is Friday 5/22/20, I spoke with my agent 5/14/20 the incident was Wednesday 5/13/20 I have not heard from the Provider! Roadside Service is provided by Allstate Insurance as part of my Policy. So, where is Allstate in this? They shrugged it off to the Bad Provider. ALLSTATE HAS A RESPONSIBILITY TO IT'S CLIENTS! Bad Business Allstate! The Provider for Allstates Roadside Service should Lose It's contract! ASAP! BAD ROADSIDE SERVICE.....OVER 4.5 HOURS WAITING FOR A LOCKOUT! I'M PAYING FOR BAD NO SERVICE....NO! This has caused me to consider very seriously my renewing my Auto Policy with Allstate! NO CUSTOMER SERVICE....NO RENEWAL! Companies like Allstate and others have gotten fat and overweight off of millions buying their products and services. They could care less about servicing their customers! But let US not forget, we together have the POWER of the POCKETBOOK by NOT Purchasing their products and services! On a Scale of Zero to FIVE Stars...I give it a ZERO MINUS PLUS A DONOT BUY! No one has contacted me!