Dunelm

The home of homes

Our mission at Dunelm is to offer something for everyone, everything for someone. There’s no place like Dunelm!

It all started over 30 years ago on a market stall in Leicester, when Bill and Jean Adderley started a home textiles business offering a wide range of products at affordable prices.

This ethos still rings true today with our fantastic range ofgreat-value homeware products to help you create your stylish dream home.

With over 160 stores across the UK and our fabulous online store, it’s never been easier to get your hands on over 20,000 products to make your house a home.

We’d love you to get in touch with us directly through our Facebook page, we just have a couple of house rules we’d like to share with you to make sure that our Facebook page can be enjoyed by everyone:

Bad customer service

I placed an order with this company and was informed that the delivery would be made on Dec 2nd but they did not mention which year as I am still waiting for this delivery. But I have had an email to rate the courier. But the courier has not delivered. How can I deal with a company like this. The company and the courier are a total waste of space and I shall never deal with them again. I have asked for my money to be refunded but this has fallen on deaf ears. What is this company still doing in business.

Do not do the Click and Collect

Do not do the Click and Collect - had trouble finding my order and then came out damaged, bag was muddy and ripped and item inside was damaged. Also different prices on the items then I paid online on 2 items and they were not in the sale and the girl on the till just said she had no idea why the prices were different and why I was paying more?