There is no requirement to follow-up with your guests after their stay is complete. Nonetheless, it is exactly for this reason that sending a brief thank you email will stand out and be appreciated.
Say ‘Thank You’
Request a Review
Provide Future Discounts
Below is an example note you may wish to adapt for sending to a guest following the immediate conclusion of their trip:
I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future! I’ll be sure to be writing a positive review.
If you too had a good trip, could I please ask that you complete the review process and share any thoughts on your experience. It only takes a couple of minutes, and reviews truly are the lifeblood of hosting on Airbnb. I’d be super appreciative!
As a small token of appreciation, I offer a 5% discount on any future stays for previous guests whom I have enjoyed hosting. If you ever return and need somewhere to stay, please send me a message and I’ll get back to you with a Special Offer.
Thank you once again.