Airbnb co-hosts take on hosting responsibilities for your listing and offer extra support whenever you welcome guests to your place.
Adding co-hosts is a simple way to allow family members or trusted friends to help with some of the hosting responsibilities from their own account without needing to give them access to your personal Airbnb account, personal details, or payment information.
When you add a co-host to your listing, you enable them to accept, decline, cancel, or alter reservations. They are able to see and respond to guest messages. They can edit pricing and availability, as well as edit your listing descriptions and photos. Co-hosts can also interact with Airbnb customer service on your behalf. Below is a summary of the key things an Airbnb co-host can do for you…
Co-hosts can’t access your payout information or personal details. As the listing owner, you can remove a co-host at any time.
You can pay your co-hosts for their help by sharing a percentage of your booking earnings. In many instances, a co-host will be responsible for coordinating or undertaking the cleaning – you can automatically route the cleaning fees to your co-hosts for this.
Guests will see your co-hosts’ picture and contact information on your listing page, their Airbnb reservation itinerary, and in all messages sent from the co-host’s account. This becomes especially useful when your co-host is responsible for most of the guest communications and interactions.
Airbnb are also rolling out a Neighborhood Co-host Program so local hosts can help host your place if you don’t personally know someone who can help you.
These co-hosts can help with as much or as little as you need, and together you can negotiate their service fee for the help they provide.
The program isn’t available everywhere just yet however. Currently, it is only available in:
- Australia (Brisbane, Melbourne, Perth and Sydney)
- Canada (Toronto)
- New Zealand (Auckland)
- Ireland (Dublin)
- Japan (Tokyo)
- South Africa (Cape Town)
- UK (Edinburgh and London)
- U.S. (Austin, Boston, Chicago, Denver, Houston, Miami, New Orleans, New York, Philadelphia, Phoenix, San Diego, San Jose, Seattle and Washington DC)
If you’re in any of these locations, and looking for some co-hosting assistance on Airbnb, click here to find a co-host for your place.